We are a full service dental office from cleanings to implants. We work together as a Team to deliver outstanding dentistry and try to deliver a 5 star patient experience every time. Come and check us out! 

Front Office Receptionist - Dental

2777 E Camelback Rd ste 101 Phoenix, AZ 85016 • Healthcare • Full-Time

Salary Range: 

$22 - $27.00 hour


Join our dynamic Arizona Biltmore Dentistry dental practice as a Front Desk Receptionist and be the welcoming face and friendly voice that creates a positive first impression for our patients. As a Front Desk Receptionist, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at our dental practice. If you have excellent communication skills, a warm and professional demeanor, and enjoy working in a collaborative team environment, we invite you to apply for this position.


As our Front Desk Receptionist, your primary responsibilities will include:

  • Greeting patients with a warm and friendly demeanor, ensuring a positive experience from the moment they enter the practice.
  • Managing patient check-in and check-out processes, verifying and updating patient information, and collecting payments.
  • Scheduling appointments, coordinating with the dental team to optimize the appointment calendar.
  • Answering phone calls and addressing patient inquiries or routing them to the appropriate team member.
  • Managing patient records, ensuring accuracy and confidentiality in compliance with HIPAA regulations.
  • Coordinating with insurance providers to verify coverage and process claims.
  • Maintaining a clean and organized front desk area, including stocking and ordering office supplies as needed.
  • Collaborating with the dental team to ensure smooth patient flow and efficient operations.
  • Providing exceptional customer service, addressing patient concerns or complaints with empathy and professionalism.


To succeed in this role, you should possess the following qualifications:

  • High school diploma or equivalent; additional certification or education in healthcare administration is a plus.
  • Previous experience as a receptionist or in a customer service role, preferably in a dental or healthcare setting.
  • Excellent communication skills, both verbal and written.
  • Exceptional interpersonal skills, with the ability to build rapport with patients and team members.
  • Strong organizational and multitasking abilities.
  • Proficiency in using dental practice management software and scheduling systems.
  • Knowledge of insurance processes and dental terminology is desirable.
  • Ability to maintain confidentiality and handle sensitive patient information with care.
  • Professional appearance and a friendly, positive attitude.


  • Competitive compensation package based on experience.
  • Health insurance coverage.
  • Retirement savings plan.
  • Paid time off and holidays.
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