Position Overview:

The Crew Leader is a vital leadership role at Squeegee Squad of Wichita. As a Crew Leader, you will manage 1-2 technicians, ensuring quality results, operational efficiency, and outstanding customer satisfaction. This position offers competitive pay, performance-based incentives, and significant career advancement opportunities.

While experience is preferred, we are committed to training the right candidate who demonstrates leadership potential and a commitment to excellence. Candidates with prior leadership experience are highly encouraged to apply.

Note: Crew Leaders should expect to travel approximately 10% of the year for projects outside the local area.

Compensation:

• Base Pay: $20-$21 per hour.
• Average Total Compensation: $25-$35 per hour, including commissions and bonuses.
• Crew Leaders earn additional income through performance-based bonuses tied to truck revenue and productivity.

Key Responsibilities:

Customer Relations:

• Deliver exceptional customer experiences through professional, high-quality service.
• Communicate effectively with customers before, during, and after appointments.
• Actively train and mentor 1-2 technicians in customer service, field operations, and team-first practices.

Operations Management:

• Ensure equipment, tools, and vehicles are clean, organized, and fully operational.
• Collaborate with management to follow the daily schedule and complete jobs on time.
• Adhere to all company standard operating procedures and safety policies.

Leadership & Team Development:

• Supervise and manage 1-2 field technicians, fostering teamwork and accountability.
• Conduct ongoing training and sign off on team achievements as part of the 5-Star Certification Program.
• Lead by example, demonstrating professionalism and efficiency at all times.

Work Environment:

• Comfortable working in all weather conditions, including extreme heat, cold, and other challenging environments.
• Not afraid of heights, ladders, scissor lifts, or boom lifts. Training on equipment will be provided if needed.
• Willingness to perform physical labor and work outdoors for extended periods.

Additional Requirements:

• Valid driver’s license with a clean driving record (required).
• Availability to work weekends occasionally, based on scheduling needs.
• Willingness to travel approximately 10% of the year for work outside the local area.
• Experience in a leadership or technician role is preferred, but not required – we will train the right candidate.

Incentive Program:

To reward leadership, productivity, and team success, Crew Leaders are eligible for:

• Bi-Weekly Bonus Based on Truck Revenue: Earn a percentage of the truck’s revenue every two weeks when meeting these performance goals:
  • Efficient and timely job completion.
  • Effective management and mentoring of 1-2 technicians.
  • Maintenance of vehicles and equipment to company standards.
  • Consistent positive customer feedback or reviews.

This bonus program rewards Crew Leaders who demonstrate exceptional leadership and performance.

Benefits:

We believe in taking care of our team. Crew Leaders enjoy:

• Health Insurance: Company stipend after 90 days of employment.
• Retirement Plan: Portable retirement plan with company matching after 90 days.
• Life Insurance: $20,000 life insurance policy for added peace of mind.
• Short-Term Disability & AD&D Coverage: Additional financial security.
• Paid Time Off & Sick Leave: Available after one year of continuous employment.
• Paid Federal Holidays: Promotes work-life balance with paid holidays.
• Training Incentives: Additional bonuses for training new or existing team members.
• Career Development Opportunities: Clear pathways for growth and leadership.

Key Qualities We’re Looking For:

• Proven ability to lead and manage 1-2 technicians effectively.
• Strong communication and decision-making skills.
• Exceptional time management and resource utilization.
• Positive attitude, even in challenging situations.
• Proactive, solutions-focused mindset.
• Comfortable working at heights and operating equipment such as ladders, scissor lifts, and boom lifts.
• Commitment to providing outstanding customer service.

Join Our Team:

If you’re ready to lead with professionalism, earn competitive pay, and grow your career, we’d love to hear from you! Apply today to become a Crew Leader at Squeegee Squad of Wichita.