Position Summary:

This Entry Level position as an Insurance Verification Specialist plays a key role in ensuring the office has all of the necessary information for treatment presentation. Working behind the scenes with our highly successful dentistry team to ensure a seamless experience, the primary goal is to quickly obtain the patient’s insurance information so the patient is able to make an educated decision when it comes to their oral health. This member of our Team is an expert in dental insurance, able to accurately verify patient benefits and understand insurance carrier criteria. This position is a Hybrid position. After the completion of a successful training, the team member will have the opportunity to work a few days from home and come in the office a few days, per the schedule set up with the hiring manager.

About Burns Dentistry

We are Burns Dentistry, we provide comprehensive state-of-the-art dental care in a dynamic, fun, and supportive environment, and we are growing by the day. Our mission is to reinvent the dental experience, adding value to people's lives one smile at a time. We are dependable and driven to see each team member achieve their personal, professional, and financial goals through working together. Our core values are the backbone of our business and guide our hiring process: we are Results-driven, Accountable for our actions, Dependable team members, work in Alignment with our goals, and we operate with Respect.

Performance Objectives

• Navigate through multiple screens
• Effectively articulate benefit information to Team members as needed
• Verify and document existing detailed insurance information for each patient
• Ability to work well under pressure and meet deadlines

Key Competencies

• Demonstrate initiative, dependability and promptness
• Ability to think individually as well as collaboratively when approaching job responsibilities
• Ability to be flexible and accept different work assignments within the practice, which may include travel to other locations, with a positive approach
• Create a positive experience for patients and their insurance
• Ability to thrive in an environment of change and growth
• Strong written and verbal communication skills
• Outstanding organization and administrative skills
• High level of detail orientation and organizational skills
• Able to easily and quickly switch between tasks

Education and Experience

• High School Diploma or Equivalent/GED (Required)
• General Dentistry and dental terminology knowledge (Required)
• Extensive knowledge of Dental Insurance Carrier Criteria (Preferred)
• Minimum 1 year of Dental Insurance data entry (Preferred)
• Experience with Google Office Suite (Preferred)

PHYSICAL REQUIREMENTS

• Requires the ability to sit, stand, and walk for prolonged periods of time
• Requires ability to occasionally lift up to 25lbs
• Position may require travel to and from field sites to monitor the status of multiple projects
• Background check

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Burns Dentistry recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.