POSITION SUMMARY:

The AR Specialist plays a vital role in ensuring the accuracy of patient account management through strong knowledge of accounting processes and procedures. Working behind the scenes with our highly successful dentistry team to ensure a seamless experience, the primary goal is to accurately and efficiently manage individual patient accounts as well as following up on outstanding insurance claims. This member of the Team will support Patient Services and be able to accurately identify the information necessary to bring accounts current and be comfortable having detailed conversations with patients when necessary to ensure understanding of outstanding past due balance. This position is a Hybrid position. After the completion of a successful training, the team member will have the opportunity to work a few days from home and come in the office a few days, per the schedule set up with the hiring manager.

ABOUT BURNS DENTISTRY

We are Burns Dentistry, we provide comprehensive state-of-the-art dental care in a dynamic, fun, and supportive environment, and we are growing by the day. Our mission is to reinvent the dental experience, adding value to people's lives one smile at a time. We are dependable and driven to see each team member achieve their personal, professional, and financial goals through working together. Our core values are the backbone of our business and guide our hiring process: we are Results-driven, Accountable for our actions, Dependable team members, work in Alignment with our goals, and we operate with Respect.

PERFORMANCE OBJECTIVES

• High level of detail orientation and organizational skills
• Able to easily and quickly switch between tasks
• Navigate through multiple screens
• Effectively audit accounts with great attention to detail
• Extensive knowledge and understanding of aging reports
• Exceptional accuracy and attention to detail to identify outstanding accounts
• Ability to work well under pressure and meet deadlines

KEY COMPETENCIES

• Demonstrate initiative, dependability and promptness
• Ability to think individually as well as collaboratively when approaching job responsibilities
• Ability to be flexible and accept different work assignments within the practice, which may include travel to other locations, with a positive approach
• Create a positive experience for patients and their insurance
• Strong written and verbal communication skills
• Ability to thrive in an environment of change and growth
• Outstanding organization and administrative skills

EDUCATION AND EXPERIENCE

• High School Diploma or Equivalent/GED (Required)
• General Dentistry and Dental Terminology knowledge (Required)
• Minimum 2 years of AR Account Management (Preferred)
• Extensive knowledge of AR accounting processes (Preferred)
• Experience with Google Office Suite (Preferred)

PHYSICAL REQUIREMENTS

• Requires the ability to sit, stand, and walk for prolonged periods of time
• Requires ability to occasionally lift up to 25lbs
• Position may require travel to and from field sites to monitor the status of multiple projects
• Background check

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Burns Dentistry recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.