Claims Specialist

SUPPORT CENTER DEPARTMENT - SUN CITY

POSITION SUMMARY: 

The Claims Specialist plays a key role in ensuring the insurance claims are handled according to the specific Dental Insurance Carrier criteria. Working behind the scenes with our highly successful dentistry team to ensure a seamless experience, the primary goal is to accurately and efficiently manage the insurance claims and secure proper financial reimbursement from the insurance company. This member of the Team will be able to accurately identify the information necessary to submit claims and have extensive understanding of insurance carrier criteria. 

ABOUT BURNS DENTISTRY 

We are Burns Dentistry, we provide comprehensive state-of-the-art dental care in a dynamic, fun, and supportive environment, and we are growing by the day. Our mission is to reinvent the dental experience, adding value to people's lives one smile at a time. We are dependable and driven to see each team member achieve their personal, professional, and financial goals through working together. Our core values are the backbone of our business and guide our hiring process: we are Results-driven, Accountable for our actions, Dependable team members, work in Alignment with our goals, and we operate with Respect. 

PERFORMANCE OBJECTIVES

• High level of detail orientation and organizational skills

• Able to easily and quickly switch between tasks

• Navigate through multiple screens 

• Manage insurance claim submission and attach proper documentation using NEA FastAttach 

• Extensive knowledge and understanding of claims management cycle

• Exceptional accuracy and attention to detail for posting insurance reimbursement or adjustments

• Ability to work well under pressure and meet deadlines

KEY COMPETENCIES

• Demonstrate initiative, dependability and promptness
• Ability to think individually as well as collaboratively when approaching job responsibilities
• Ability to be flexible and accept different work assignments within the practice, which may include travel to other locations, with a positive approach
• Create a positive experience for patients and their insurance

• Strong written and verbal communication skills

• Ability to thrive in an environment of change and growth
• Outstanding organization and administrative skills

EDUCATION AND EXPERIENCE

• High School Diploma or Equivalent/GED (Required)
• General Dentistry and Dental Terminology knowledge (Required)
• Extensive knowledge of Dental Insurance Carrier Criteria for claims submission (Preferred)
• Minimum 1 year of Dental Claims Experience (Preferred)
• Experience with Google Office Suite (Preferred)

BENEFITS 

• Performance based incentive opportunities
• Employer-Sponsored: Health and Vision Insurance 
• Premier PPO & HDHP Coverage Plan Options
• Company dental discounts for employee and immediate family
• $10,000 Employer-Paid Life Insurance & AD&D
• Employer-Paid LTD Coverage 
• Paid Holiday, Vacation, and Sick time
• 401(k) Options 
• Mountainside Fitness Membership
• Professional Training & Development Opportunities

PHYSICAL REQUIREMENTS 

• Requires the ability to sit, stand, and walk for prolonged periods of time 
• Requires ability to occasionally lift up to 25lbs
• Position may require travel to and from field sites to monitor the status of multiple projects 
• Background check

COMMITMENT TO DIVERSITY 

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Burns Dentistry recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.