Overview: The Finance Manager plays a crucial role in the dealership's financial operations by assisting customers in securing financing options for vehicle purchases and providing protection products to protect their investment. This position requires a blend of financial expertise, sales acumen, and regulatory compliance knowledge.

Responsibilities:

1. Financing Assistance:

· Guide customers through the financing process, explaining terms, interest rates, and repayment options.

· Evaluate credit applications and determine appropriate financing solutions tailored to customers' needs and financial profiles.

· Collaborate with financial institutions to secure competitive loan rates and terms for customers.

· Ensure all financing paperwork is completed accurately and in compliance with legal and dealership policies.

2. Protection Products:

· Present and explain available protection plans and coverages (e.g., vehicle service contracts, GAP coverage, tire and wheel coverage) to customers.

· Assist customers in selecting appropriate coverages based on their vehicle and individual preferences.

· Coordinate with protection providers to facilitate the purchase and activation of policies.

· Ensure customers understand the benefits and terms of protection products, addressing any questions or concerns.

3. Sales Support:

· Work closely with the sales team to provide seamless customer service throughout the vehicle purchase process.

· Assist sales associates with working deals to meet customer needs and budget constraints.

· Offer support and training to sales staff regarding financing options and finance processes as well as compliance.

4. Compliance and Regulations:

· Stay up-to-date with federal and state regulations governing automotive financing and insurance practices.

· Ensure all transactions comply with legal requirements and dealership policies.

· Maintain accurate records and documentation related to financing and protection transactions.

5. Customer Service:

· Provide exceptional customer service by addressing inquiries, resolving concerns, and building rapport with customers.

· Foster long-term relationships with customers by offering ongoing support and assistance with financing and protection needs.

Requirements:

· Bachelor's degree in finance, business administration, or a related field preferred. (Is this something we want to have as a requirement?)

· AFIP Certification preferred

· Previous experience in automotive financing, insurance sales, or dealership F&I operations preferred.

· Strong understanding of financial concepts, including lending practices, interest rates, and credit analysis.

· Excellent communication and interpersonal skills.

· Ability to work in a fast-paced, customer-focused environment.

· Detail-oriented with a commitment to accuracy and compliance.

· Proficiency with finance and insurance software applications.

· Willingness to adhere to ethical standards and regulatory requirements.