Menu programming and pricing and modification of beverages in the POS system
Create appropriate form the outlet managers need to clearly explain changes needed
Train managers to use POS system in a workable fashion
Implement the standards that NSN insists upon with the service of each venue
Review training needs in management meetings
Ensure all managers are consistently doing required functions
Confirm all management candidates have a full understanding of the employee and management policies and procedures
Actively participate in weekly F&B Meeting from the point of HR and training
Assist in training of Initial Opening Team, if necessary
Create orientation program for new employees after opening, if necessary
Ensure that all potential and real hazards are reported immediately and rectified
Emergency procedures are rehearsed monthly with attendance records, implemented and enforced to provide for the security and safety of guests and employees, if required
Ensure the safety of the persons and the property of all within the premises by fairly applying NSN regulations, by strict adherence to existing laws, statutes and applicable ordinances, and by anticipating possible and probable hazards and conditions and either correcting them or pre-planning defenses against them
Complete all administrative duties competently and as written within the time frame given
Attend all management and organization meetings as requested by the General Manager
Ensure that all staff are aware of and fulfilling their job responsibilities to expectations
Ensure that no members of staff are permitted to work if they are not suitably dressed or groomed
Be fully conversant with every aspect of the company's emergency, health and safety, and fire procedures
Ensure you are aware of, and that you enforce all the company policies in respect of human resources and staff welfare
Uses NSN standards of engagement for all service techniques
Provide engaged, friendly and attentive customer service to all guests inclusive of eye contact, respectable conversation and smiling
Practice highest regards for safety within all areas and with all materials
Follow and adhere to all standards set forth by the Board of Health
