JOB DETAILS

• Hybrid Position (3 Days Off-site /2 Days On-site in the Union, NJ office)
• Schedule: Monday – Friday, 8:00AM – 4:30PM
• 3 Month Contract with possible extension
• On the job training will be provided
• Equipment to be provided
• Weekly Pay
• Public Utility Company

JOB SUMMARY

Under general supervision, performs clerical duties designed to assist the Resource Management (Dispatch, ERT, and Scheduling) department in performing their duties. Performs specific assigned functions to include assisting interoffice communications with the Customer Care Center, divisional operations, etc.; utilizes computerized systems to enter, maintain or retrieve information; prepares reports of a recurring nature using both manual and automated records

RESPONSIBILITIES

• Answer gas leak line and create gas leak orders 
• Facilitate emergency appointments
• Contact customers to provide appointment updates and/or reschedule missed appointments.
• Assist dispatch with daily reporting—logistics, AM/PM order reports.
• Assist dispatch supervisor with Board of Public Utility reports when necessary.
• Assist scheduling department with outbound calls, mark outs, and reporting when applicable.
• Provide business support for field operations--account review, order creation, etc.
• Performs other related departmental duties as required.

REQUIREMENTS

• High School diploma or equivalent
• Must have previous Dispatching experience
• Good customer service skills
• Good oral and written communication skills
• Able to multi-task
• Utilities experience is highly desired but not required
• Able to show proof of completed COVID vaccination