JOB DETAILS

• On-Site in Parma, OH
• 10 Month Contract with a possibility of being converted to permanent hire
• Mon-Fri – 7:00AM-3:30PM
• Technology Company with locations nationwide
• Weekly Pay
• Digital Printing experience
• Able to walk and stand the entire shift

RESPONSIBILITIES

The Technical Support Specialist is responsible for any or all of the following functions including copy and mail center services, conference rooms and AV management, convenience copier fleet management, and various support services. 

• Achieves customer satisfaction by consistently preparing, inspecting, compiling, and assembling projects accurately in a timely manner. 
• Meets deadlines by working at a quick & steady pace while still maintaining quality/error free work. 
• Achieves Time Productive statistics by meeting standards established by the facility. 
• Maintains all required reporting tools. 
• Demonstrates the ability to calibrate equipment by producing likeness in color and quality as required matching originals. 
• Demonstrates the ability to transfer files electronically by sending files from the network to color equipment. 
• Produces “error-free/perfect work” by demonstrating the operational knowledge of the use of the duplication equipment used in the location. 
• Maximizes print performance as workflow permits, by simultaneously performing a minimum of two functions on print equipment. 
• Troubleshoots all hardware and software issues with equipment. 
• Maintains optimal machine performance by correcting simple machine problems (clearing jams, refilling toner, replacing machine oil, etc.) and having a working knowledge of machine codes to report, in the event of equipment failure. 
• Presents professional appearance to clients by dressing in a professional attire according to company standards. 
• Presents a clean and organized working area. - Maintains and orders inventories of equipment parts in accordance with company guidelines and processes. 
• Meets company attendance standards by reporting to work punctually and working all scheduled hours and any required overtime. 
• Organizes a “job” by validating job name and number, reading instructions on the Job Request Form and organizing supplies. 
• Performs a full range of servicing and repair service procedures including diagnostics, 
• Installation, removal and retrofits on a core set of highly complex office products. 
• Demonstrates required digital competencies associated with assigned products and level assignments. 
• Performs troubleshooting and repairs or replaces equipment components as necessary. 
• Completes technical training on new equipment as assigned. 
• Performs other duties as assigned.

REQUIREMENTS

• High School Diploma or GED
• Digital Printing experience
• Warehouse experience
• Able to walk and stand the entire shift
• Must be able to lift up to 50lbs. Assistance will be provided for lifting above 50lbs.
• Good computer skills
• Excellent customer service skills
• Ability to represent the company in a professional manner
• Excellent time management and organizational skills
• Ability to read & comprehend written technical information in form of technical manuals.
• Ability to work in fast-paced and changing environment.
• Team-oriented, dependable, enthusiastic, self-starting and self motivated.
• Good work ethics

Apply with Registry Ally now!

Call: (424) 488-2577 

Email: [email protected]