JOB DETAILS

• Full-Service Pharmacy providing pre-packaged medications
• Locations:
  • Brentwood, TN
  • Moline, IL
  • Iowa City, IA
• 30 Positions per location
• Full Time Permanent Position
• On-Site
• Rapidly-Growing Start-up

COMPENSATION & BENEFITS

• Competitive Hourly Rate
• Medical, Dental and Vision Insurance
• Health Savings Account with an employer contribution
• Voluntary Life and AD&D Insurance
• Short and Long-Term Disability Insurance
• 401K
• Paid Time Off
• Holiday Bonuses
• In-house preparation to test for National Certification as a Pharmacy Technician if interested

RESPONSIBILITIES

• Performing in-bound and out-bound calls to/from customers including, but not limited to answer questions from customers, calling on aging accounts, fulfillment needs
• Provide exemplary customer service to all customers and caregivers.
• Assist customers with questions on billing, shipping, and technical support
• Guide customers to wellness by clearly answering all questions and concerns
• Other duties as assigned.

REQUIREMENTS

• High School Diploma or GED
• 2 years of Customer Service and Call Center experience
• Strong interpersonal and “people” skills
• Ability to use multiple software programs to fulfill medication orders.
• Proficient in MS Office suite (Word, Excel, Outlook, etc.)
• Accurate data entry skills.
• Friendly, out-going, and team-oriented.
• Strong attention to detail and accuracy.
• Creatively be able to solve customer’s problems in a timely manner.
• Maintain a strict level of confidentiality.
• Passion to help people and enrich their lives.
• Strong time management and organizational skills.
• Excellent communication skills, both orally and in writing.
• Flexible and proactive to meet varied patient needs.
• Self-motivated and able to work independently.
• Able to effectively present information to the patient and in small group situations.
• Dedicated to excellence and quality.
• Able to collaborate with healthcare professionals
• Strong grasp of the English language, both spoken and written.
• Must pass Criminal Background Check and Drug Screening
• National Pharmacy Technician Certification is a plus

Apply with Registry Ally now!
Call: (424) 488-2577
Email: [email protected]