Job Description

Allstate Debt is currently seeking a dedicated and professional individual to join our team as Front Desk Customer Services. This position plays a crucial role in providing exceptional customer service and support to our clients. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping others. Please note: This is not a remote job.

Duties and Responsibilities

• Welcoming and greeting clients and visitors
• Answering phone calls and inquiries in a timely manner
• Assisting with scheduling appointments and managing calendars
• Handling incoming and outgoing mail and packages
• Maintaining a clean and organized front desk area
• Providing administrative support to office staff as needed
• Resolving customer complaints and issues effectively
• Ensuring customer satisfaction and loyalty

Requirements

• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to multitask and prioritize tasks effectively
• Proficiency in Microsoft Office suite
• Attention to detail and accuracy
• Previous experience in a customer service role is preferred
• High school diploma or equivalent
• Availability to work flexible hours, including evenings and weekends