customer service

1009 Maitland Center Commons Orlando, FL 32751 • Administrative • Customer Service • Finance • Part-Time

Salary Range:  $13.00 - $18.00 hour

We set ourselves apart from the crowd by focusing on consistent training and developing of our employees. Our belief is that this will not only increase the efficiency of our team, but will ensure the correct representation of our clients services.


Client Services Representatives are responsible for answering inbound calls within the office, handling diverse matters involving clients and non-clients while simultaneously working within our database to best serve all callers.


Responsibilities:

  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns

  • De-escalate situations involving dissatisfied customers, offering patient assistance and support

  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items

  • Collaborate with other office professionals to improve customer service

Required Experience:


  • High School Diploma or GED required; college degree preferred

  • Customer service experience a plus

  • Phone-related customer service a major plus

  • Familiarity with Microsoft Windows, Word, and Excel applications


           This is a Part time in office positions, (NOT REMOTE)

          Monday-Thursday, 10am-5pm Friday, 9am-4pm.

           Pay:$13.00-$18.00 per hour


   Our company offers

              Competitive pay

              Opportunities for bonus pay

              Growth within company

              Weekly compensation


  Job requirements

              Reliable transportation

              Punctual

              Strong English verbal/written communication

              Google Documents/ Microsoft word 

              Must be able to work Monday-Friday

              21 years of age or older


Call 407-777-4844 for an interview today!

 
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