Customer Service Rockstar: Serving Small Businesses by Writing Dream Jobs!
Do you have a knack for writing clear, compelling descriptions that attract top talent? Do you thrive on helping small businesses succeed? Are you looking for a role where your words make a real difference?
If so, we're searching for a passionate and detail-oriented Customer Service Representative to join our vibrant team, a leading US-based software company empowering small businesses! In this exciting role, you'll be the success behind our customers' success, guiding them in crafting irresistible job descriptions that attract their ideal candidates.
Become the Hero of Hiring:
- Fuel small business growth: Provide exceptional support to our customers via email and chat, answering their questions about our job posting software and writing best practices.
- Craft compelling copy: Leverage your writing skills to create customized job descriptions that showcase our clients' unique brand and values, attracting the perfect employee fit.
- Become a writing wizard: Collaborate with our content team to refine existing templates and develop helpful articles, tips, and tricks for our customers.
- Champion customer success: Proactively identify opportunities to improve the customer experience and contribute to internal knowledge sharing initiatives.
You're a Perfect Fit If:
- Words are your superpower: You possess exceptional written and verbal communication skills, with a talent for crafting clear, concise, and engaging content.
- Empathy is your middle name: You understand the challenges small businesses face and enjoy providing helpful solutions with a smile.
- Tech-savvy and resourceful: You're comfortable navigating software and have a knack for finding answers, even in tricky situations.
- A team player with hustle: You thrive in a fast-paced environment, manage multiple tasks with ease, and collaborate effectively with others.
- Central Time Zone, Monday-Friday: You're available to work these hours to support our US-based customer base.
