Welcome to Impact Physical Therapy: Where Care, Culture, and Career Align!

At Impact Physical Therapy, we're not just a clinic; we're a family dedicated to delivering exceptional patient care, fostering a dynamic and enjoyable workplace, and providing boundless opportunities for personal and professional growth. We are on the lookout for passionate, driven individuals who are ready to make an impact in the world of physical therapy.

Why Join Impact Physical Therapy?

• Patient-Centric Excellence: We are unwavering in our commitment to delivering top-tier patient care, empowering individuals to regain an active and fulfilling life.

• Motivating Work Environment: Our clinic thrives on positivity, collaboration, and motivation. We believe that a happy team translates to happy patients, and we foster an atmosphere that reflects this philosophy.

• Endless Growth Opportunities: Your journey with us is not just a job; it's a career path filled with continuous learning and advancement. We invest in your professional development, ensuring you evolve alongside our clinic.

About Us:

Founded in 2015, Impact Physical Therapy was created with the mission of redefining healthcare experiences. We have been recognized as the Best Physical Therapy in Glendale and Scottsdale, and our dedication to one-on-one care and world-class treatment approaches has earned us accolades such as the Best of the Valley Physical Therapist 2024 by @azfoothills.

Our company believes that life is about staying active and making memories with loved ones. We help patients get back to an active lifestyle through a personalized approach that prioritizes their needs and goals. As a rapidly growing organization, we offer opportunities for career advancement, including leadership roles for those who demonstrate excellence and embody The Impact Difference.

Our Core Values Define Us:

• Integrity: Upholding the highest standards of honesty, trust, and ethical conduct in everything we do.

• Memorable Experience: Creating lasting and positive memories for our patients and team members alike.

• Passionate: Infusing energy, dedication, and enthusiasm into every aspect of our work.

• Adaptable: Embracing change, learning from challenges, and growing stronger with every experience.

• Community: Building connections within and beyond our clinic, actively participating in philanthropy and community engagement.

• Teamwork: Collaborating seamlessly, supporting one another, and celebrating the unique strengths each team member brings.

Role Description: 

We are looking for someone to help us deliver an incredible experience to our patients and add to our amazing clinic environment. Our true passion is helping people heal themselves in a way they never thought possible. Along with amazing customer service, you will be expected to communicate to potential patients the value of our services. This will include speaking of pricing and our billing structure. This is not a typical Patient Coordinator/Front Desk job, nor is this your typical physical therapy clinic. We go above and beyond to make sure our patients have what they need, are empowered to take control of their health, and have a great experience throughout the process. We love what we do and are looking for someone with the same mindset and philosophy.

Part-Time Benefit Offerings:

• Continued Education: Quarterly team building and educational workshops.
• Sick Leave: 24 hours per year, available immediately.
• Paid Time Off of up to 40 hours per year
• Unpaid Time: Up to 40 hours of unpaid leave per year.
• Flexible Time Off Options
• Orange Theory Membership

Responsibilities:

• Greeting patients with a warm welcome and smile
• Working in a fast-paced environment
• Explaining the value of cash pay physical therapy and being comfortable with price points of $199+
• Providing excellent customer service via phone and in-person
• Being comfortable with Sales tactics to encourage patient bookings
• Supporting physical therapists’ needs
• Responsible for keeping physical therapists' schedules fully booked with patients
• Basic Admin work/ Google email, sheets, docs etc.
• Working with our EMR system to accurately track patient data
• Processing payments
• Maintaining a tidy and comfortable environment
• Lifting equipment and supplies up to 20 pounds
• Opening/closing the clinic

Position Requirements:

• This specific position would be a 20 hours per week part-time flex role that mostly works on Friday afternoons and Saturdays, as well as during the week as needed. 
• Hours of Operation: Our clinics are open from Monday to Thursday (7AM to 6PM), Friday (7AM to 5pm), and Saturday (8am-12pm). 
• Your role would be a hybrid mix between both clinic locations
• Clinic Locations:
  • Scottsdale: 20801 N Scottsdale Rd. Scottsdale AZ 85255
  • Peoria: 7727 W Deer Valley Rd. Unit 210, Peoria AZ 85382

Preferred Requirements:

• 2+ years in Customer Service Experience
• Professional Drive
• Sales experience
• Strong communication skills
• The ability to multitask in a fast paced environment
• A passion for true health
• Strong belief in the ability of physical therapy to change lives
• Team-mindset
• Process Improvement skills
• Basic computer skills

Competitive Compensation: $17-20/hour based on experience and qualifications.

Ready to Make an Impact? Apply Today! At Impact Physical Therapy, our core values of integrity, passion, adaptability, community, and teamwork are not just words but a way of life. We are more than just a workplace; we are a premier PT provider committed to changing healthcare. Your dream job awaits at Impact Physical Therapy.

Equal Opportunity Employer: Impact Physical Therapy provides equal employment opportunities and prohibits discrimination or harassment of any type, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.