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Customer Service Representative Manager

Phoenix, AZ 85012

Denver's premium rated mortgage servicing company is hiring for more customer service representatives.  

We are looking for a customer-oriented service representative who will work to put our customer's priorities first, live by our core values and strive to perform in a professional mannor.  

Customer Service Responsibilities

  •      Take calls and follow up on conversations with point of contact
  •      Assist customers in finding what they are looking for and determining which product best suits their needs
  •      Continually develop and improve customer service skills
  •      Learn and be knowledgeable about the company’s and competitor's products 
  •      Work with co-workers to optimize customer satisfaction
  •      Create valuable and trusting relationships with customers
  •      Attend and engage in team meetings

Skills & Responsibilities

  •      Past work experience in customer service
  •      Demonstration of using social media of business development
  •      Excellent interpersonal skills
  •      Fluency in English
  •      Minimum of a high school degree; BS in Marketing, Business Management or similar degree preferred
  •      Physical ability to stand and walk for extended periods of time
  •      Understanding of fundamental sales principles and methods
  •      Experience in a travel company or industry preferred

 

 

Compensation is determined on candidates professionalism, experience and value to the company.

Details

Location: Phoenix, AZ
Employment Type: Full-Time
Salary: $15 - $22 /per hour
Skill Level: Associate
Categories: Business Services, Customer Service, Sales
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