Our Company Culture

Ascension Healthcare Services “Your Health and Wellness, at Home”

We are privately owned, CHAP Accredited Home Health Agency based in Campbell, California. We provide care in Santa Clara, San Mateo, San Benito county, Alameda County, Contra Costa County and Solano County. 

Our founders include 150+ years of highly experienced nurses, healthcare administrators and other professionals in the post-acute industry dedicated to the highest quality clinical outcomes and patient satisfaction.

IF YOU WANT TO BE PART OF A DYNAMIC TEAM THAT OFFERS:

• Employee centered leadership who prioritized the safety, well-being of our staff
• Open, supportive culture that fosters collaboration, trust and respect
• Collaborative team environment dedicated to providing the highest level of care
• Culture of education, growth and celebrating the wins of patient satisfaction and quality improvement
• Highly organized office team dedicated to the process of fully supporting our field staff 

Position Summary:

As a Home Health Scheduler/Care Coordinator, you will play a critical role in coordinating skilled visits for nurses, therapists, and other clinicians. Your attention to detail and communication skills will ensure our patients receive the care they need on time and in compliance with physician orders and regulatory guidelines.

Key Responsibilities:

• Oversee all agency Scheduling tasks for 45+ nurses, physical therapists, occupational therapists, speech therapists, and other visits in accordance with care plans
• Maintain and report all daily, weekly scheduling capacity and productivity reports for Executive Director
• Coordinate closely with clinicians and clinical supervisors to optimize routing and coverage
• Communicate clearly with patients regarding visit times and any changes
• Maintain accurate visit logs and scheduling data in the EMR (e.g., Homecare Homebase, Kinnser, or equivalent)
• Respond quickly to same-day scheduling changes, visit cancellations, or clinician availability issues
• Ensure scheduling aligns with physician orders, frequency, and payer guidelines (e.g., Medicare compliance)
• Track and follow up on missed visits or delayed care
• Back up Intake Coordinator on all incoming referrals, including verifying insurance, verifying following MDs, welcome calls, collaborating with sales team
• Provide scheduling support for after-hours needs when required

Qualifications:

• High school diploma or equivalent (required)
• Minimum 1 year of Scheduling in a home health, hospice, or healthcare setting required (50+ employees preferred)
• Familiarity with Medicare-certified home health regulations (strongly preferred)
• Experience using EMRs such as Homecare Homebase, Kinnser, or Axxess (preferred)
• Excellent verbal and written communication skills
• Ability to work independently in a fast-paced environment and manage multiple priorities

Benefits:

• Competitive hourly pay or salary based on experience
• Health, dental, and vision insurance
• Paid time off, sick leave, and holidays
• Opportunities for professional growth
• Supportive and mission-driven team environment

Schedule:

• On site Monday–Friday, business hours
• Occasional after-hours/on-call support as needed

Join our team and help ensure patients receive the skilled home health care they deserve — when they need it most.