Williams Dental Lab is a state-of-the-art dental lab located in Gilroy, California that prioritizes customer service. We are dedicated to growing our team with self-motivated individuals who are organized, detail oriented and able to learn and adapt to Williams Dental Lab protocols. We are looking for a Front Office team member.
Requirements:
- Speak, read and understand English
- Located in commuting distance of Gilroy, California (no relocation is available)
- Have a positive and professional attitude
- Reliable and dependable
- Able to accept direction/correction on work related tasks
- Time management, and ability to prioritize work
- Ability to multi task
- Attention to detail
- Standard knowledge of Word, Excell and Outlook
- Ability to prioritize work tasks efficiently
- Computer experience
Benefits For Full time Employees
- Health Insurance
- Dental Benefits
- Paid Time off includes Paid Sick Leave, Vacation and Holiday pay
- Profit Sharing
- Life Insurance
Job Duties
- Provide exceptional customer service
- Answer multiple phone lines in a friendly and professional manner
- Preschedule cases as needed
- Prepping shipping boxes
- Cleaning case pans as cases are completed
- Restocking supplies daily as needed to meet shipping and receiving needs
- Ability to climb stairs and carry up to 15 pounds
- Keep work area clean and organized
- Receive cases daily from clients
- Disinfect and inventory all case items received
- Read and interpret the prescription provided by the doctor, verify the doctor and patient name
- Enter case into our lab tracking software, a case number is automatically generated
- Add the case number to each item received with the case
- Drop off case to appropriate department
- Upon case completion steam models and clean pans to prep for billing
- After case is invoiced wrap case for shipping
- Assist in maintaining digital files by scanning an uploading case documents to our lab tracking software.
- Monitor Photos email and print photos as needed for cases
- Generate Daily reports
