Customer Service Representative - Entry Level

1047 Serpentine Ln #200 Pleasanton, CA 94566 • Customer Service • Public Relations (PR) • Full-Time

Salary Range:  $50000.00 - $75000.00 year

We’re seeking a passionate Customer Service Representative to join our dynamic team! In this hands-on role, you’ll support customer interactions, community outreach, and live events, helping to create exceptional experiences for attendees and participants.

No prior experience? No problem! Bring a positive attitude, strong communication skills, and a willingness to learn, and we’ll provide the training you need to succeed.

Key Responsibilities 

  • Deliver friendly and professional support to customers and event attendees
  • Answer questions and provide information about our organization, events, and campaigns
  • Assist with event logistics, including materials, signage, and supplies
  • Support setup, on-site operations, and cleanup for events and outreach activities
  • Collaborate with team members to ensure smooth operations and excellent customer experiences
  • Track engagement and gather feedback for continuous improvement

Qualifications 

  • Strong communication and interpersonal skills
  • Friendly, approachable, and comfortable engaging with the public
  • Highly organized with excellent attention to detail
  • Thrive in a fast-paced, team-oriented environment
  • Reliable, punctual, and professional
  • High school diploma or equivalent required
  • Bonus: Experience in customer service, events, hospitality, or volunteer roles

What We Offer 

  • Paid training and personalized mentorship
  • Opportunities for growth into management roles
  • Supportive and inclusive team culture
  • Flexible schedules with hands-on, varied workdays
  • Competitive pay with performance-based bonuses
  • Medical benefits included
  • The chance to make an impact at meaningful community events
 
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