Share This Job
As a Customer Onboarding Specialist at myhomeIQ, your role is crucial in ensuring our new members start their journey with us on the right foot. You’ll conduct daily one-on-one Zoom calls, facilitate group training sessions, and provide consistent follow-up to ensure every new member feels confident in using our platform. This role is ideal for someone who is highly organized, has experience in customer onboarding or customer success, and can effectively guide new users in a friendly, personable way.
If you’re someone who thrives in a remote setting, has a passion for helping customers succeed, and wants to grow with an innovative team, we’d love to hear from you!
myhomeIQ is at the forefront of the prop-tech revolution. Our software is designed to unify the industry with standardized, advanced tools that incorporate artificial intelligence to transform how professionals manage relationships, processes, and data to run their businesses.
We are dedicated to fostering an environment where ambitious, forward-thinking professionals can thrive. myhomeIQ is the perfect workplace for those who are energized by a fast-paced setting and are eager to drive change in a burgeoning industry. We offer significant growth opportunities for our team members, encouraging innovation and rewarding initiative and success.
Join myhomeIQ and be part of a visionary team set to transform the real estate sector. With us, your career will be on a trajectory of rapid growth and continuous learning, surrounded by industry leaders and trailblazers who are just as passionate about technology and real estate as you are.
At myhomeIQ, we believe that real estate professionals deserve more than just another software platform—they deserve a competitive edge.
In a fast-moving, tech-driven world, real estate agents and loan officers struggle to stay top-of-mind with clients, nurture leads effectively, and convert opportunities into deals. Too often, they’re using outdated systems, juggling disconnected tools, and losing valuable business as a result.
That’s why we built myhomeIQ—a platform designed to empower agents and loan officers with cutting-edge AI, automation, and data-driven insights. We make it easy for professionals to stay in front of clients, leverage smart marketing, and turn data into revenue.
Today, myhomeIQ is transforming the way real estate professionals build their businesses, engage with their clients, and drive long-term success. And we’re just getting started.
At myhomeIQ, we don’t settle. We challenge norms, push boundaries, and deliver results.
We believe in ownership—every team member plays a critical role in our success. Excuses have no place here. We embrace technology, data, and customer obsession to ensure our clients not only grow their businesses but dominate their markets.
Above all, we operate with integrity, trust, and an unwavering commitment to results—for our clients, our team, and our company.
We exist to empower real estate professionals to unlock their potential, elevate their businesses, and thrive in a tech-driven world. We do this by providing them with the right tools, insights, and automation to stay ahead of the competition.
We are on a mission to revolutionize real estate through technology, trust, and empowerment. Our vision is to create an ecosystem where every agent and loan officer can leverage technology to work smarter, close more deals, and achieve their full potential.
We’re not just another CRM or marketing tool. We are building the future of real estate intelligence.
Success at myhomeIQ isn’t just about hitting goals—it’s about how we get there. These values guide everything we do:
✅ Excellence – We set high standards and work smarter. Mediocrity has no place here.
✅ Ownership – We take responsibility for outcomes. Excuses don’t build success—solutions do.
✅ Innovation – We embrace technology, take bold risks, and constantly improve. Stagnation is failure.
✅ Client Success – Our clients’ wins are our wins. We lead with results, care, & a commitment to their growth.
✅ Integrity – We build trust through honesty, transparency, and accountability.
✅ Tech-Savvy – We leverage technology to simplify, streamline, and scale. Staying ahead of the curve is non-negotiable.
✅ Customer Obsession – We go the extra mile to deeply understand our clients’ challenges, anticipating their needs and exceeding expectations every step of the way.
✅ Insights-Driven Excellence – We use data to inform every decision, ensuring our actions deliver measurable results and lasting impact.
✅ Celebrate & Thrive – We celebrate successes big & small, fostering an environment where hard work, creativity, and balance come together.
Success at myhomeIQ requires a unique mindset and work ethic. If you recognize yourself in these descriptions, you’ll thrive here:
Self-Motivated Learners – You proactively seek knowledge and growth. You drive your own development.
Driven Performers – You thrive under pressure, surpass expectations, and hate complacency.
Innovative Problem Solvers – You reimagine solutions, take smart risks, and excel in ambiguity.
Tech-Savvy Innovators – You embrace technology and use it to drive smarter solutions and processes.
Data-Driven Deciders – You use facts and metrics to guide decisions. Gut feelings alone don’t cut it.
Relentless Competitors – You play to win and turn challenges into opportunities.
Cross-Functional Team Players – You break down silos, collaborate across teams, and value diverse perspectives to create seamless, impactful solutions.
Our culture isn’t for everyone. If you fall into any of these categories, myhomeIQ is not the right place for you:
❌ Entitlement – Nothing is given; everything is earned.
❌ Excuses – Challenges exist to be solved, not avoided.
❌ Negativity – Complaints without solutions waste energy.
❌ Closed-Mindedness – Adaptability & open-mindedness are essential to success.
❌ Laziness – The easy path rarely leads to greatness.
❌ Selfishness – Success is a team sport. Check your ego at the door.
At myhomeIQ, we embrace the grit and determination required to achieve excellence while staying ahead of the curve in a rapidly evolving industry. We leverage technology as a core enabler of success, ensuring our team and our clients are always equipped to win in the digital age.
Our team is united by a shared purpose: to empower real estate professionals and redefine what’s possible in the industry.
Together, we are building something extraordinary. The climb may be challenging, but the view from the top is worth it.
