Our company is looking for a goal-oriented Account Representative to help us generate revenue and improve sales. As an Account Representative, you will ensure client satisfaction through effective communication and customer service. You will be responsible for presenting, promoting, and offering the company’s products and services to new and existing clients. Additionally, your job will review and manage client accounts and ensure the accuracy of their information.

Your goal as an Account Representative will be to build and maintain strong relationships with clients and reach prospective customers retail interactions. If customers face any problems or have complaints, you will be there to help them resolve issues. You will also prepare and maintain records of customers accounts, payments, sales activities, etc.

Our ideal candidate for this position should have exceptional customer service, communication, problem-solving, organization, and sales skills.

Account Representative Duties & Responsibilities:

• Build strong relationships with new and existing customers
• Ensure customer satisfaction through effective communication and customer service
• Prepare and develop proposals and offers to prospective customers
• Help customers understand the benefits of using the company’s products and services
• Handle customers complaints, problems, and inquiries, and resolve problems and disputes
• Present and promote products and services to new clients
• Maintain accurate and complete records of client accounts, payments, sales activity, etc

Account Representative Requirements:

• Customer service experience is an advantage
• Outstanding communication and customer service abilities
• The ability to negotiate well and close deals
• Excellent sales and marketing skills
• Extraordinary problem-solving abilities
• Organization and time management