Job Opening: Home Health and Hospice Liaison

Job Description

VistaRiver Healthcare is excited to announce an opening for a dedicated and compassionate professional to join our team as a Home Health and Hospice Liaison. This pivotal role bridges the gap between patients, healthcare providers, and our comprehensive suite of home health and hospice services. As a full-time opportunity, this position demands a proactive and caring individual who is passionate about enhancing the quality of life for patients and supporting their families during crucial times. Please note, this is not a remote job, and the successful candidate will be required to work on-site to effectively coordinate services and foster strong relationships with medical professionals and patients alike.

Duties and Responsibilities

• Act as the primary point of contact between VistaRiver Healthcare and healthcare providers, including hospitals, doctor’s offices, and rehabilitation centers.
• Coordinate and facilitate the seamless transition of care from hospital to home, ensuring all necessary home health and hospice services are in place.
• Educate patients and their families on the full range of available services, tailoring discussions to meet individual needs and preferences.
• Develop and maintain strong relationships with key healthcare providers in the community to enhance partnership opportunities and referrals.
• Monitor and report on patient satisfaction and outcomes, utilizing feedback to drive continuous improvement in service delivery.
• Attend meetings and training sessions to stay informed on the latest industry developments and best practices in patient care coordination.
• Ensure compliance with all federal, state, and local regulations governing home health and hospice care provision.
• Marketing our services to Assisted Living Facilities and Hospitals to ensure they are aware of the benefits and services provided by VistaRiver Healthcare.
• Work collaboratively with internal teams to align service provisions with patient needs, adjusting care plans as necessary based on evolving health statuses.
• Document all communications and interventions accurately and comprehensively within the patient care management systems.

Requirements

• Bachelor’s degree in healthcare administration, nursing, or related field.
• Minimum of 3 years experience in health care, specifically in home health, hospice, or in a liaison role.
• Strong understanding of the healthcare system and medical terminology, particularly as they relate to home health and hospice care.
• Exceptional interpersonal and communication skills, with the ability to interact effectively with a diverse range of clinical professionals and patients.
• Proven track record of successfully marketing healthcare services to Assisted Living Facilities and Hospitals.
• Demonstrated ability to manage multiple tasks and priorities in a fast-paced environment.
• Current, valid driver’s license and reliable transportation, as frequent travel to different healthcare facilities is required.
• Excellent organizational skills and attention to detail.
• Strong problem-solving skills and the capacity to work both independently and as part of a team.
• A commitment to ethical conduct and maintaining confidentiality in all professional activities.