If you’re passionate about making a difference in patients’ lives and are ready to enjoy the unparalleled quality of life in Payson, AZ, we’d love to hear from you!
This position is a hybrid front/back office role where you'll spend mornings in the front office as a receptionist and afternoons in the back office, assisting with keeping everything running smoothly.
No worries—we don’t expect you to learn both roles at once! Our office is highly systemized, with a structured training program in place for both positions. "Dedicated to Learning" is one of our Core Values, and we love supporting our team members in achieving their career goals.
To provide full transparency, we’ve included the complete job descriptions for each role below. While we’re looking for someone to start with the essential tasks to help keep things running efficiently, there will be plenty of opportunities to grow within the role!
Manage the reception area and greet all patients and visitors in a friendly and professional manner.
Handle appointment scheduling, patient check-in, and check-out procedures efficiently.
Convert incoming phone calls and texts into scheduled appointments, maintaining a high conversion rate.
Confidently present and discuss financial responsibilities with patients before appointments.
Assist dental professionals with a variety of treatment procedures.
Prepare and manage patient treatment areas and dental instruments.
Perform sterilization and infection control procedures according to OSHA standards.
Engage with social media platforms for office stories, updates, and patient communication.
Monitor and manage inventory of dental supplies and materials.
Maintain patient records with high attention to confidentiality and detail.
Participate in team meetings and contribute to practice improvement initiatives.
Stay updated with learning new technologies and dental procedures as required.
High school diploma or equivalent; further certification in dental assisting preferred.
Proven experience as a dental assistant and front office receptionist, with a minimum of 1 year in a dental practice.
Excellent communication and interpersonal skills, capable of maintaining a friendly and professional demeanor at all times.
Proficient in using dental management software and handling office equipment.
Strong organizational skills with the ability to multitask and manage time effectively.
Certifications in X-ray and coronal polishing are highly advantageous.
Familiarity with insurance processing and basic financial transaction handling.
Dedication to learning and continuous improvement in both dental and administrative capacities.
Ability to perform physical tasks such as lifting up to 35 pounds and standing for extended periods.
A positive, can-do attitude that aligns with our office's core values of being proactive, community-focused, and dedicated to excellent patient care.
At Payson Premier Dental, we believe in transforming lives—one smile at a time. Our practice was founded by Dr. Kristin Wade, DMD, FAGD, who began her career here in 1998, first as a dental hygienist and later as a dentist. Her passion for learning has shaped Payson Premier Dental into a comprehensive dental practice, where we aim to address the root causes of dental issues rather than just treating symptoms.
We understand that a healthy mouth leads to a healthy body. Research shows that oral health is closely tied to overall well-being, influencing conditions like heart disease, diabetes, and more. That’s why we emphasize preventive care to help our patients maintain long-term oral and overall health, with the goal of needing less dental work over time.
Our values guide everything we do:
We are dedicated to taking a comprehensive approach to dentistry while building relational trust that allows our patients to experience a simple path toward oral health in a caring environment.
And Then Some: We always do what is expected...and then some.
Community Involvement: We see our community as an extension of our fun, caring family and seek ways to be involved outside the office.
Dedicated to learning; Always striving to be better: Each one of us has a passion to provide the best patient experience possible; it drives us to continual learning in our areas of expertise.
Fun and Personable: We are easy to get along with and have a positive attitude no matter what is happening in our lives outside of the office.
Proactive/Problem Solver: We approach problems with a “let’s figure this out” attitude. We take initiative and look for solutions before going to others for help.
These three little words are the secret to success.
They are the difference between average people and top people in most companies.
The top people always do what is expected… and then some….
They are thoughtful to others; they are considerate and kind… and then some…
They meet their obligations and responsibilities fairly and squarely… and then some…
They are good friends and helpful neighbors… and then some…
They can be counted on in an emergency… and then some…
I am thankful for people like this, for they make the world more livable. Their spirit of service is summed up in three little words…and then some. -Carl Holmes
