Benefits:
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About Us:
We are a dedicated team-oriented company, passionate about supporting one another and providing the best possible care to our clients. Our organization seeks high-impact individuals with a vision for the future. Here, you can build contacts for your career, achieve personal goals, and find lasting job satisfaction in a role with growth potential.
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Job Description
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional support to our clients, ensuring their needs are met, and delivering a positive experience. This role requires some communication skills, and the ability to work effectively in a fast-paced environment. Full Training. No experience necessary.
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Responsibilities:
- Communicate ongoing client needs and collaborate with both clients and team members
- Maintain a healthy, engaging environment for clients
- Assist clients with their needs, from companionship to maintenance
- Keep accurate records and documentation
- Be punctual, dependable, and responsive to clients- Identify and escalate issues to management as necessary.
-Assist clients
-On the phone
-in person appointments
-Retail Events
We offer an extensive training program that is at your disposal to further your knowledge and career.
You have the opportunity to grow within the company and move ahead is you show you want a career.
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Qualifications:
- Compassionate, caring demeanor
- Ability to build rapport with clients
- Strong communication skills
- Dependable and honest
- Prior customer service experience is a plus, but not required
- Ability to add unique value to each client you serve
- customer service skills and experience a plus but not needed.- Proven experience in a customer-facing role, with a track record of success in customer service and conflict resolution.- Strong analytical and problem-solving skills, with the ability to analyze customer needs and identify solutions.- Ability to work effectively in a fast-paced environment, prioritizing tasks to meet deadlines and customer expectations.- Leadership skills, with the ability to provide guidance and support to junior team members.- Strong communication skills, with the ability to communicate effectively in English and other languages.- Experience with project management and sales techniques is preferred.- Ability to work in a multicultural environment and demonstrate a commitment to diversity and inclusion.
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Additional Benefits:
Pay: Base + Uncapped commission and Bonus