ROCKSTAR dental front office coordinator needed for a Dental Startup

 We are a startup dental office that seeks to provide the highest level of dentistry and patient experience. We are privately owned and NOT a corporation. We are an office that is exceptional due to the state-of-the-art facility and technology that enables us to provide high quality same day treatment in a relaxing, spa-like environment. Our aim is to work hard, play hard, and smile every day.

We are looking for an extraordinary Front Office Coordinator to join our team. We need someone who is the primary point-person for patient contact. This team member will be responsible for the overall patient experience, from phone calls to scheduling and handling insurance related tasks. We’re interested in individuals who are detail oriented, who can multitask, adapt to new systems and be proactive. Someone who values providing five-star customer service to patients and wants to feel fulfilled professionally. 

Qualifications:

• Dental experience is required.
• Working knowledge of computers (word, excel), scheduling, insurance claim and payment processing, record management.
• Working knowledge of dental practice management software and able to self-learn new system with all resources provided.
• Knowledge of dental terminology and procedures offered.
• CPR/ BLS certified.
• Radiation certification is a plus but not a must.
• Understanding of HIPAA policies and practices and its management.

Key Skills: 

• Impeccable customer service & interpersonal skills 
• Team player mentality
• Professional skills: strong literacy skills in reading, writing, mathematics, speaking, technology, decision- making and problem-solving skills, be able to work without supervision
• Knowledge of PPO insurances
• Knows how to manage a team by setting office goals, holding team members accountable, and having fun every day
• Knows how to be creative in running an office, and loves to grow dental offices while being kind, caring, and assertive

Primary responsibilities: 

• Reception/ Phone answering
• Scheduling
• Treatment/ financial coordination
• Insurance related all tasks to be completed
• Coordination with specialists
• Any other tasks directed by the dentist

Salary: $25-30/hour (negotiable based on experience)

Benefits:

• Holiday pay
• Work hours to accommodate a work/life balance and “mom hours” (Monday- Thursday 9-4pm) 
• No weekends
• No evenings

Requirements:

• Background check
• Three references

We’re offering competitive pay, great hours, the ability to grow with our office in a fun and positive environment. If you are someone who loves dentistry, but currently feels undervalued or are in a toxic work culture, send in your resume and let’s connect! Along with the resume, send a cover letter answering the following questions:

1. What is your favorite ice cream flavor?
2. Mention three skills that we would value that you have.