Job Opening: Dental Front Office Coordinator

Job Description

Scottsdale Family Smiles is pleased to announce an exciting full-time opportunity in our dynamic team, as we are currently looking for a detail-oriented and experienced Dental Front Office Coordinator. This is a pivotal role within our dental practice with the responsibility to manage our front office operations efficiently and provide a welcoming atmosphere to our patients. As the first point of contact for our patients, the chosen candidate will play an instrumental role in setting the tone for a professional and friendly environment.

The ideal candidate will have proven experience in a dental office setting and possess exceptional organizational and communication skills to manage various administrative tasks effectively. This position is best suited for someone looking to grow their career in a fast-paced and patient-oriented medical environment.

Duties and Responsibilities

• Greet patients upon arrival and assist with check-in procedures.
• Schedule appointments and manage the office calendar efficiently.
• Handle patient inquiries via phone systems and in-person, ensuring excellent customer service.
• Maintain accurate patient records.
• Process patient information, including insurance verification and billing inquiries.
• Assist with administrative tasks such as filing, data entry, and 10 key typing.
• Collaborate with dental staff to ensure seamless patient flow and support during procedures.
• Maintain cleanliness and organization of the office environment.

Requirements

• Previous experience in a dental office or medical setting is required.
• Familiarity with dental office management systems, particularly Eaglesoft, is a plus.
• Strong phone etiquette and effective communication skills are essential for patient service.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proficiency in 10 key typing for accurate data entry tasks.
• A positive attitude and willingness to work as part of a team.
• High school diploma or equivalent required.
• Hours are Monday through Thursday from 7:30am to 5:30pm