Job Description
Platinum Enterprise, Inc. is excited to announce an opening for a dedicated and dynamic Retail Sales Representative. This is a Full-Time opportunity designed for those who thrive in a vibrant retail environment and are committed to delivering the highest level of customer service. The position is based in our bustling store location; therefore, it is essential to note that this is not a remote job. As a Retail Sales Representative, you will be at the forefront of our operations, engaging directly with customers and becoming an integral part of their shopping experience.
Working with us, you will join a team that is committed to excellence and passionate about providing products and services that exceed customer expectations. This role is perfect for someone who is energetic, personable, and motivated by challenges. As a representative of Platinum Enterprise, Inc., you will contribute significantly to sustaining our reputation as a leader in the retail industry.
Duties and Responsibilities
- Greet and interact with customers in a friendly and professional manner.
- Provide detailed information about products and services to customers.
- Perform product demonstrations to highlight features and benefits.
- Handle sales transactions and ensure accurate processing of payments.
- Manage product inventory, including stocking and organizing merchandise.
- Maintain the store’s visual standards by regular cleaning and shelf organization.
- Address customer concerns and provide appropriate solutions or alternatives.
- Keep up-to-date with new products and services to effectively answer customer queries.
- Collaborate with team members to achieve sales targets and enhance customer satisfaction.
- Participate in training and development sessions to improve skills and product knowledge.
- Follow company policies and guidelines pertaining to sales, returns, and exchanges.
- Monitor and report on competitor activity and market trends to management.
- Assist in the implementation of promotional campaigns and events.
Requirements
- High school diploma or equivalent; higher education or certifications in sales or a related field preferred.
- Proven experience in retail sales with a record of meeting or exceeding sales targets.
- Strong communication and interpersonal skills to engage effectively with customers.
- Ability to work flexible hours, including weekends and holidays, as required by the store’s needs.
- Familiarity with POS systems and basic computer skills.
- Capacity to stand for extended periods and handle products or equipment weighing up to 50 pounds.
- Keen attention to detail and commitment to outstanding customer service.
- Enthusiasm for learning product features and conveying information to customers.
- Ability to work both independently and as part of a team in a fast-paced environment.
- Strong problem-solving skills to address customer issues effectively.
- A professional appearance and demeanor that reflects the company’s brand and values.
- Willingness to undertake ongoing training and to adapt to changing products and technology.
