Position Overview

We are seeking a Customer Experience Associate who is enthusiastic, goal-driven, and passionate about helping others. In this role, you will be the face of Frontier Internet, ensuring customers receive tailored solutions and a superior level of service. This is a great opportunity to join a growing company and build a rewarding career in sales and marketing.

Key Responsibilities

• Engage with prospective and current customers to understand their internet needs.
• Present and promote Frontier Internet services and solutions with enthusiasm and professionalism.
• Address customer questions and concerns, providing effective resolutions and ensuring satisfaction.
• Stay up-to-date on Frontier Internet products and promotions to communicate benefits effectively.
• Meet and exceed individual and team sales goals.
• Collaborate with team members to create a positive and productive work environment.

What We’re Looking For

• Customer-first mindset: Passionate about providing outstanding service.
• Excellent communication skills: Confident, persuasive, and personable.
• Adaptable and solution-oriented: Thrives in a fast-paced environment.
• Goal-oriented: Motivated to achieve and exceed targets.
• Prior customer service, sales, or marketing experience is a plus but not required—we provide full training!

What We Offer

• Competitive compensation (hourly base and performance bonuses).
• Comprehensive training program to ensure your success.
• Opportunities for career growth and leadership development.
• Fun and supportive team culture.
• Recognition and rewards for top performers.

How to Apply

Ready to take the next step in your career? Join Phoenix Acquisitions and be part of a team that’s redefining customer experiences for Frontier Internet! Submit your resume.

Phoenix Acquisitions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.