The Administrative Assistant will report directly to the Operations Manager and provide essential

support to the leadership team, including Production Managers, Field Supervisors, and Sales

Teams. The primary role of the Administrative Assistant is to ensure the smooth functioning of

office operations, maintain accurate documentation, and provide excellent internal and external

customer service.

This role requires exceptional organizational skills, attention to detail, and the ability to manage

multiple tasks effectively. The Administrative Assistant will be a key point of contact for team

members, clients, and vendors, ensuring a professional and efficient workflow.

Responsibilities are not limited to and are subject to change without notice in accordance with

company needs.

Responsibilities:

• Office Management:

• Answer and direct phone calls, emails, and other communications promptly and

professionally.

• Maintain a well-organized office environment, including managing supplies,

equipment, and cleanliness.

• Schedule and coordinate meetings, appointments, and travel arrangements for

leadership and team members.

• Documentation and Reporting:

• Accurately prepare, review, and maintain job-related documents such as

contracts, proposals, invoices, and purchase orders.

• Update and manage project tracking systems and CRMs to ensure accurate and

timely information is available.

• Assist with the preparation of operational and financial reports as needed.

• Customer and Team Support:

• Serve as a liaison between clients and the production team, ensuring all

communications are documented and distributed appropriately.

• Provide support in addressing customer inquiries and complaints, escalating

issues as necessary.

• Help onboard new hires, ensuring documentation is complete and assisting with

training coordination.

• Scheduling and Coordination:

• Support job scheduling by coordinating with Production Managers, Field

Supervisors, and crews.

• Ensure timesheets, work logs, and other operational data are collected and

submitted accurately for payroll processing.

• Maintain calendars and timelines for multiple ongoing projects to ensure

deadlines are met.

• Compliance and Recordkeeping:

• Ensure all documentation complies with OSHA, state, and company guidelines.

• Organize and maintain files, both electronic and physical, for easy access and

retrieval.

• Monitor and renew licenses, certifications, and other required credentials for

team members and the business.

● Assist with accounts receivable and accounts payable.

Requirements:

• Previous administrative experience, preferably in the construction or roofing

industry.

• Exceptional organizational and multitasking skills.

• Strong verbal and written communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software.

• Ability to work independently with minimal supervision and as part of a team.

• Attention to detail and a commitment to accuracy.

• Positive attitude and strong work ethic.

• Regular and reliable attendance.

• Familiarity with job costing, scheduling, and documentation processes

(preferred).

• Alignment with company core values, mission statement, and culture.