At the core of our business is a genuine love for what we do, and we are passionate about sharing these traits in our brand marketing efforts. With our expertise, we not only build strong relationships with clients but also elevate their brands while driving significant return on investment. To continue our growth in the local area, we are hiring an Entry Level Wireless Account Specialist. In this role you will play a critical role in developing, managing and nurturing relationships between our clients and their customers.
Key Responsibilities:
- Engage with potential customers to understand their current communication and technology needs.
- Gain in-depth knowledge of AT&T’s products and services to effectively communicate their value to business clients.
- Provide prospective clients with detailed information on the benefits, pricing, and available options for AT&T’s business solutions.
- Customize your pitch based on the specific needs and challenges of the customer's business.
- Participate in regular sales team meetings to share updates, best practices, and feedback from prospects to enhance sales strategies.
- Address and resolve any objections from hesitant prospects by offering incentives or negotiating terms when necessary.
- Follow up with customers post-enrollment to ensure satisfaction and resolve any initial issues or concerns they may have.
- Regularly evaluate your personal sales performance against targets and collaborate with mentors or supervisors to refine sales techniques.
Qualifications:
- Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience).
- Strong communication skills, both written and verbal.
- Ability to work well in a team environment and manage multiple tasks simultaneously.
- Basic understanding of marketing concepts, especially direct marketing.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- A keen interest in branding, marketing, and client services.
- A proactive attitude with a willingness to learn and grow in the marketing industry.
