Customer Engagement

Renton, WA 98055 • Business Development • Customer Service • Marketing • Full-Time

Salary Range:  $35000 - $60000 year

We need a candidate who is competitive & sports-minded, loves helping others, finds it easy to connect with people quickly, and is ready to take on a new challenge in their career. Individuals with prior experience in sales or customer service usually transition well into our fast-paced, team-oriented environment!

You’ll use your multitasking abilities to listen to and chat with clients while navigating computers. You’ll be able to acquire the confidence and trust of your customers quickly. To succeed in this job, you must be able to retain a thorough understanding of goods and services and be an excellent communicator. Detail-oriented candidates are the best candidates.

Duties & Responsibilities:

  • Attending training seminars to expand product knowledge and improve customer service abilities.
  • Answering client questions by phone, walk-in, mail, fax, and email.
  • Are sports-minded and have a do "what it takes" mentality
  • Ambition, strong work ethic, and open to new ideas.
  • Adaptable, dependable and responsible
  • Inquiries are forwarded and escalated to the appropriate people and departments.
  • Contacting consumers to provide timely updates on the status of their inquiries.
  • Self-motivated; Able to hit goals without being micromanaged
  • Customer information is updated as needed.
  • Information confidentiality must be maintained.
  • Willingness to operate in a fast-paced, high energy, complex, and demanding environment

Requirements:

  • A high school diploma, a GED, or an appropriate equivalent is required.
  • 1+ years of experience in customer service, ideally in a related industry.
  • Successful completion of the training offered.
  • Computer proficiency is appreciated .
  • Excellent phone manners.
  • Outstanding verbal and written communication abilities.
  • Strong interpersonal skills.
  • Trainability and an eagerness to learn and grow
  • Goal-oriented and ambitious attitude with the capacity and drive to reach and exceed quota

Benefits:

  • Weekly Pay: Get paid weekly!
  • Travel Opportunities: Explore new places and cultures.
  • Performance-Based Bonuses: Earn extra cash for your hard work.
  • Career Advancement: Opportunities to grow within the company.
  • Networking Events: Connect with industry professionals and build your network.
 
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