Opportunity at Garand Distributors

Garand Distributors, a leading firm in our industry, is expanding its team and looking for an experienced and dedicated individual to fill a customer-facing role as a sales associate. This position is integral to the strength of our communication lines and the efficiency of our service delivery. Positioned at the forefront of our business you'll play a pivotal role in shaping the customer experience and fostering valuable client relationships.

This role is ideal for individuals who excel in communication skills and are looking for an opportunity to join a vibrant team, dedicated to high standards of customer service and operational success.

Duties and Responsibilities

• Communicate with potential customers.
• Maximize the sales team’s performance by scheduling regular appointments.
• Respond to customer inquiries and provide information about the company’s products and services.
• Follow communication scripts when handling different topics but also have the flexibility to adapt to individual customer responses.
• Identify customers’ needs and clarify information as necessary, ensuring a high level of customer service and engagement.
• Contribute to team effort by accomplishing related results as needed, enhancing the team's overall achievements and goals.
• Report to management on regular basis regarding scheduling trends, appointment outcomes, and potential areas for improvement in the sales process.
• Maintain the confidentiality of sensitive customer and company information effortlessly.
• Participate actively in team meetings and training sessions to enhance job knowledge and skills.

Requirements

• Exemplary communication skills, including both verbal and written formats.
• Strong organizational and time management skills; capable of managing multiple tasks efficiently.
• Deep understanding of customer service practices and techniques.
• High school diploma; further education in marketing or a related field is a plus.
• Capable of working in a team environment, contributing reliability and professionalism.
• Ability to adhere to schedules and be punctual for professional commitments.
• Eagerness to improve their knowledge and skills within company protocols and job responsibilities.