Job Description
Smile Avenue Family Dentistry is more than a dental practice — we’re a people-first organization passionate about building an amazing place to work. We’re looking for a dedicated and dynamic HR Generalist / People & Culture Coordinator who’s ready to make a difference in the lives of our team members and the patients we serve.
As our HR Generalist / People & Culture Coordinator, you will serve as a vital link between management and our staff, ensuring smooth operational flow and fostering a nurturing, productive workplace culture. This role is pivotal in managing our HR functions, from recruitment to retirement, requiring a comprehensive understanding of HR practices and a knack for creating enduring employee relationships. This position offers growth potential into an HR Manager role as our organization expands. We welcome candidates who bring initiative, emotional intelligence, and a desire to grow with us.
Why Join Smile Avenue Family Dentistry?
Be part of a supportive, tight-knit team that values positivity and accountability
Competitive pay and healthcare benefits
Growth-minded leadership and professional development support
Work-life balance encouraged — we care about our people
Duties and Responsibilities
- Coordinate job postings, screening, and interviewing processes.
- Partner with hiring managers to define roles, establish KPIs, and ensure candidates fit the organizational culture.
- Streamline onboarding processes to deliver a consistent and impressive first-day experience for new hires.
- Develop and manage comprehensive new hire packets and structured onboarding timelines.
- Conduct exit interviews, analyze feedback, and report findings to leadership for continuous improvement.
- Maintain accurate and up-to-date employee files and ensure full compliance with current labor laws, including wage and hour regulations, FMLA, OSHA, etc.
- Oversee and manage efficient time-off tracking and recordkeeping systems.
- Collaborate closely with payroll providers or bookkeepers to ensure that employee pay is processed accurately and on time.
- Manage benefits programs, including enrollments and communications with brokers and vendors.
- Support and reinforce the company's core values throughout our policies and daily practices.
- Organize and coordinate team-building activities, company celebrations, and effective communication rhythms to enhance staff relations.
- Schedule, manage, and track performance reviews (30-60-90 days, annual reviews), and develop career pathways and educational opportunities for continuing development.
- Act as a confidential point of contact for employees to voice concerns, handle complaints, and recommend viable solutions.
- Provide coaching to managers on addressing performance issues with respect and fairness.
Requirements
- Proven experience (minimum of 2 years) in HR or office management, preferably within a healthcare or dental setting.
- Strong understanding of HR best practices and knowledge of compliance with labor laws.
- Excellent organizational, communication, and interpersonal skills.
- Demonstrated ability to be approachable, empathetic, and detail-oriented.
- Capability to manage multiple priorities in a dynamic, fast-paced environment.
- Experience in handling sensitive information with integrity and confidentiality.
- Must have a strong moral and ethical compass, ensuring fairness and respect are maintained at all times.
