Inventory Associates are responsible for maintaining accurate inventory through overseeing the receiving, storing, movement, and proper destruction of packaged inventory. You will help drive sales through maintaining an accurate and well-stocked inventory selection. Our Inventory Associates ensure all Thrive internal procedures and regulatory requirements are adhered to. 

DUTIES/RESPONSIBILITIES

Customer Service 

• Maintaining a positive, empathetic, and professional attitude towards vendors at all times

• Acknowledging and elevating customer complaints, when necessary

• Knowing our products inside and out; being able to answer any customer questions about about product specifics, pricing, and availability

• Inspires consumer confidence and creates loyalty to the Company’s brand

• Ability to stay calm and professional in difficult situations

Compliance

• Maintains appropriate knowledge of all applicable state and local laws and regulations, as well as processes in accordance with The Cannabis Compliance Board and Dispensary policies and procedures

• Follows proper protocol for checking IDs, checking in customers/patients, and not selling or giving away product to unqualified purchasers

• Adheres to state regulations on purchase limits

• Accurately operate within METRC and the Company’s ICS (Inventory Control System)

• Maintaining  accurate logs per the state and Companies' requirements

• Ensures the proper documentation is being executed regarding inventory handling

• Verifies products are compliant with state and city regulations and are received with the proper documentation, labels, and packaging

• Receives product into sellable stock through the ICS with an emphasis on compliance 

• Coordinates with facility managers to conduct inventory verifications, adjustments, returns, and transfers        

• Maintains all documents and ensures materials are available for cultivation, production, and dispensary use

Operations

• Maintains organization of the dispensary through daily upkeep and light cleaning

• Stays current on all sales trends, utilizes all provided sales training, educational materials, and surveys

• Regularly checking communication, scheduling, and any other required platforms; participating when necessary

• Communicating professionally, respectfully, and productively in a team environment

• Assists with acclimating new hires to the business and provides basic training, if required

• Completes and documents physical inventory counts on a regular basis and as requested by management

• Monitors inventory activities on the ICS and responds to any discrepancies by notifying the location’s management and investigating the discrepancy

• Assists with organization of product throughout the facility

• Restocks product to ensure the ability to actively sell inventory

• Responsible for barcoding product, when required        

• Assists with building and maintaining showroom displays 

• Other duties as assigned by Store Management

QUALIFICATIONS

• Accuracy and efficiency in cash handling, in a fast paced environment

• Excellent verbal and written communication skills

• Superior customer service skills 

• Quick decision-making and problem-solving abilities

• Strong attention to detail and ability to multitask

• Great listening skills and ability to take direction from individuals in higher-level positions

• Accurate data-entry and record keeping  

• Ability to work as a team in a fast-paced, changing, and challenging environment 

• Proficiency in Mac-based software and internet navigation

Physical Requirements

• Ability to be on your feet up to 10 hours

• Ability to lift up to 50 lbs when needed 

• Ability to sit, bend and stand for extended amounts of time

• Ability to be in front of a monitor throughout the shift

Requirements

• Must be age 21 or older 

• Ability to obtain required state and city work cards

• High school diploma or equivalent