Job Posting for Dental Office Receptionist / Front Staff Member at Esskay Dental

Job Description

Esskay Dental, a leading provider of comprehensive dental care, is currently seeking a dedicated and professional individual to join our team as a Dental Office Receptionist / Front Staff Member. Located in the heart of our community, Esskay Dental prides itself on offering top-quality dental services with a patient-centered approach. This full-time position offers a dynamic work environment where excellent customer service and patient care are paramount. Please note that this is not a remote job and the successful candidate will be required to work on-site at our dental facility.

The role of Dental Office Receptionist / Front Staff Member is instrumental in providing the first impression of the dental office to patients and visitors. As the face of Esskay Dental, you will play a crucial role in setting a welcoming tone and ensuring that all front desk operations run smoothly and efficiently.

Key Responsibilities

• Greet patients warmly, creating a welcoming atmosphere.
• Check patients in and out for appointments.
• Answer phone calls and respond to emails promptly and professionally.
• Schedule, reschedule, and confirm appointments.
• Maintain and update patient records with accuracy.
• Verify insurance eligibility and collect co-pays or outstanding balances.
• Manage office supplies and maintain an organized front desk area.
• Relay important information between patients and the dental team.
• Educate patients on clinic policies, services, and post-procedure care as directed by the dentist.
• Assist in coordinating daily office flow.
• Support back-office operations when needed.

Required Skills and Qualifications

• High school diploma or equivalent.
• Previous experience in a dental or medical office is preferred but not required.
• Excellent communication and interpersonal skills.
• Proficiency in basic computer applications (Microsoft Office, dental software preferred).
• Ability to handle sensitive information with confidentiality.
• Strong organizational and multitasking abilities.
• Positive attitude and professional demeanor.

What We Offer

Esskay Dental is committed to the growth and development of our employees. We offer a competitive salary based on experience and a supportive workplace that focuses on professional growth and development. Benefits include a framework aimed at fostering a positive work environment as well as employee dental care benefits.

Join Our Team

At Esskay Dental, we believe in delivering top-quality dental care with compassion. If you are dedicated to excellent patient service and want to be part of a growing, community-focused practice, we would love to hear from you.