Job Description

GroHR is delighted to announce a full-time job opening for a dedicated and passionate Social Services Director, specifically tailored for the role of "TMFW". This position is pivotal to our operations and is not eligible for remote work. The selected candidate will be based at our on-site facilities, which significantly influence and impact our community positively. Our aim is to recruit a dynamic leader capable of steering our initiatives and fostering a safe, nurturing environment for our beneficiaries.

The Social Services Director - TMFW will play a crucial role in our organization, a nonprofit specializing in providing crucial support to survivors of domestic violence. The essence of this role entails supervisory responsibilities, strategic planning, and an unwavering commitment to the safety and well-being of our residents within our confidential shelters. This position demands a leader with not only a strong moral fiber but also exceptional skills in managing both resources and people compassionately and effectively.

Duties and Responsibilities

• Develop, implement, and evaluate the programs and services offered to clients, ensuring they meet organizational standards and client needs.
• Manage, guide, and train the social services staff team, fostering a cooperative and productive work environment.
• Oversee the safe and confidential operation of domestic violence shelters, ensuring all protocols and legal guidelines are adhered to.
• Lead crisis response teams and ensure a high standard of care and support during emergencies.
• Engage with community stakeholders and networks to promote advocacy and secure funding for the continuation and expansion of services.
• Develop strategic plans in alignment with the organization's objectives and monitor the progress of these initiatives.
• Handle confidential information with the utmost discretion and integrity.
• Maintain records and prepare detailed reports on departmental activities, challenges, and accomplishments.
• Address and resolve any issues related to client services, including addressing grievances and modifying policies as necessary.
• Regular assessment of facility needs and acting upon these evaluations to ensure the safety and comfort of residents and staff.

Requirements

• Master's degree in Social Work, Psychology, or a related field from an accredited institution.
• Minimum of five years of progressive leadership experience in a social services environment, with a preference for those who have experience in domestic violence sectors.
• Demonstrable ability to handle confidential information with discretion and responsibility.
• Proven track record of managing personnel, creating a collaborative work environment, and promoting professional development among staff.
• Strong interpersonal and communication skills, capable of effectively interacting with a diverse range of individuals and groups.
• Competence in crisis management and the ability to lead teams effectively under pressure.
• Excellent organizational and strategic planning skills with the ability to adapt to changing circumstances.
• Familiarity with the laws and regulations applicable to the operation of domestic violence shelters.
• High moral integrity and an unwavering commitment to the protection and support of vulnerable populations.
• Readiness to respond to emergencies outside regular working hours, providing necessary leadership and support.