Junior Account Manager

4515 Falls of Neuse Rd Suite 330 Raleigh, NC 27609 • Business Development • Customer Service • Sales • Full-Time

Salary Range:  $43000 - $500000 year

If you are an Account Manager looking for an exciting and fast-paced opportunity in a growing company environment, look no further. We’re looking to expand our team with the newest member responsible for leading all customer service efforts and sales/marketing duties. This position requires someone who is detail-oriented and can work independently and in teams while providing quality results daily!

You will be responsible for working continually with key decision-makers, executives, and stakeholders. Your communication between them and our company is crucial to maintaining the highest level of satisfaction.

Account Manager Duties & Responsibilities

  • Communicate campaign requirements, progress, and expectations between clients and team members.
  • Directing efficient and successful delivery of our solutions according to the client's requirements
  • Act as an advisor with your customers to coach them and educate them on our client's top services
  • Deliver presentations to customers reporting on the progress and completion of a project
  • Training peers and co-working on useful tools and communication patterns
  • Analyzing customer retention rates

Account Manager Requirements:

  • Professional communication style
  • Marketing experience
  • Sales experience
  • Experience in project management or previous Account Manager roles
  • Excellent listening and resolution skills
  • The ability to work with people in high-stress situations and continue to perform
  • The ability to work with a team and take on tasks as needed
  • High school diploma with a bachelor's degree in a similar industry
 
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