If you are an Account Manager looking for an exciting and fast-paced opportunity in a growing company environment, look no further. We’re looking to expand our team with the newest member responsible for leading all customer service efforts and sales/marketing duties. This position requires someone who is detail-oriented and can work independently and in teams while providing quality results daily!
You will be responsible for working continually with key decision-makers, executives, and stakeholders. Your communication between them and our company is crucial to maintaining the highest level of satisfaction.
Account Manager Duties & Responsibilities
- Communicate campaign requirements, progress, and expectations between clients and team members.
- Directing efficient and successful delivery of our solutions according to the client's requirements
- Act as an advisor with your customers to coach them and educate them on our client's top services
- Deliver presentations to customers reporting on the progress and completion of a project
- Training peers and co-working on useful tools and communication patterns
- Analyzing customer retention rates
Account Manager Requirements:
- Professional communication style
- Marketing experience
- Sales experience
- Experience in project management or previous Account Manager roles
- Excellent listening and resolution skills
- The ability to work with people in high-stress situations and continue to perform
- The ability to work with a team and take on tasks as needed
- High school diploma with a bachelor's degree in a similar industry