Dental Front Office Manager/Treatment Coordinator

17025 N Scottsdale Rd, Suite 125 Scottsdale, AZ 85255 • Administrative • Full-Time

Salary Range: $27 - $32 hour

Job Opening: Dental Front Office Manager/Treatment Coordinator

Divine Dental is excited to announce a career opportunity for a motivated and dedicated individual ready to join our team as a Dental Front Office Manager/Treatment Coordinator. This full-time position is perfect for someone passionate about dental health and looking to work hands-on ensuring quality care and efficient service delivery within our dynamic dental practice. Please note, this is not a remote job and requires your presence at Divine Dental of North Scottsdale, conveniently located on Scottsdale Road just south of the 101 freeway.

At Divine Dental, we are committed to not only providing exemplary dental care but also to fostering a work environment that feels like a family. We operate a one doctor, one hygiene General Dentistry office where teamwork and patient satisfaction sit at the heart of what we do. Our office ambiance is stress-free, with all members helping each other to provide high-quality dental services. Being a part of Divine Dental means being part of an experienced team that values fun and professionalism in equal measure. Our office hours run from Monday-Thursday 9am to 4pm and Fridays 9am to 3pm, ensuring a work-life balance well-suited to our team members.

Duties and Responsibilities:

Oversee daily front office operations and ensure smooth running of all dental office activities.
Coordinate appointments and scheduling to maximize efficiency and patient satisfaction.
Manage patient billing, execute insurance verifications, and handle claims effectively.
Ensure compliance with all health care regulations, including HIPAA.
Maintain and organize patient records and documentation for easy accessibility and reference.
Develop and implement office policies and procedures to improve overall practice efficiency.
Communicate effectively with both patients and team members to align operations with patient needs and staff availability.
Monitor office supplies and work with vendors to ensure essential items are always available.
Provide training and support to new staff members and foster a welcoming and supportive environment for all colleagues.
Prepare financial statements and handle budgeting duties for the dental office.
Manage patient relations and resolve any issues that arise to maintain a favorable practice reputation.
Collaborate with dental care providers and assist in integrating new technology or techniques into the workplace.

Requirements:

Minimum of 2 years of experience in dental front office management, including billing, insurance verification, scheduling, and treatment coordination.
Proficiency with dental office software, preferably Open Dental; training available if not already proficient.
Strong organizational and administrative skills to effectively manage multiple responsibilities in a busy environment.
Excellent communication and interpersonal skills, ensuring clear and positive interactions with both patients and staff.
Ability to lead and motivate a team, fostering a collaborative and efficient workplace.
Knowledge of dental terminology and procedures to communicate effectively with staff and patients.
Competitive pay reflective of skills and experience in dental office management.
A commitment to high-quality dental care and patient satisfaction.
Proactive in addressing issues and improving office processes.
Capable of handling confidential information with utmost discretion and integrity.
Familiarity with healthcare regulations, including HIPAA compliance.

Divine Dental