JB Dental Lab, a division of Pan-Am Dental, is looking for a motivated individual to join our team as our Accounts Receivable Specialist to add to our already state-of-the-art digital surgical support and design team.  As one of the fastest-growing and highly advanced dental labs in the nation, we take pride in manufacturing all of our products right here in the USA.  Our remarkable, family-oriented environment is dedicated to providing the highest quality of customer service, product, and client support.  Join us and be a part of a dynamic team committed to excellence. 

Key Responsibilities

Accounts Receivable and Invoicing

• Generate, review, and distribute invoices to customers in a timely and accurate manner.
• Ensure proper coding and documentation of all accounts receivable transactions.
• Apply customer payments and resolve any discrepancies.

Collections and Customer Account Management

• Monitor aging reports and follow up on past-due accounts via phone, email, and mail.
• Work closely with clients to resolve payment issues and ensure prompt collections.
• Maintain accurate records of collection efforts and payment arrangements.

Cash Application and Reconciliation

• Process and record incoming payments, including checks, ACH, and credit card transactions.
• Reconcile daily deposits and apply payments to the correct customer accounts.
• Investigate and resolve unapplied or misapplied payments.

Reporting and Documentation

• Prepare and maintain accounts receivable aging reports, cash flow projections, and collection status updates.
• Assist with month-end closing processes and financial reporting.
• Maintain organized records of invoices, payments, and correspondence.

Collaboration and Compliance

• Work closely with the finance team to improve accounts receivable processes and efficiency.
• Ensure compliance with company policies, accounting standards, and regulatory requirements.
• Assist with audits and provide necessary documentation as requested.

Qualifications and Skills

Required:

• High school diploma or equivalent (Associate's or Bachelor’s degree in Accounting, Finance, or Business preferred).
• Two or more years of accounts receivable or billing experience, preferably in a healthcare, dental, or laboratory setting.
• Proficiency in QuickBooks, Excel, and accounting software.
• Strong understanding of invoicing, collections, and reconciliation processes.
• Excellent communication and interpersonal skills to interact professionally with customers and internal teams.
• Strong attention to detail, organization, and problem-solving abilities.

Preferred:

• Experience in the dental or medical industry.
• Knowledge of insurance billing and claims processing.
• Familiarity with ERP systems and automated billing platforms.

Why Join JB Dental Lab?

• Competitive salary based on experience
• Health, dental, and vision insurance options
• Paid time off and holidays
• 401(k) with company match
• Career growth opportunities in a stable and growing industry
• Positive and collaborative work environment