Company Culture Profile: Pan-Am Dental Lab

Welcome to Pan-Am Dental Lab, where innovation meets teamwork in the fast-paced world of dental technology. As a rapidly growing company, we pride ourselves on our dynamic culture that fosters initiative, celebrates ingenuity, and thrives on collaboration.

Vision and Mission: At Pan-Am Dental Lab, our vision is to revolutionize the dental industry through cutting-edge technology and exceptional teamwork. We aim to deliver superior dental solutions that exceed the expectations of our clients while maintaining a culture of innovation and excellence.

Culture Highlights:

Employee Experience: Working at Pan-Am Dental Lab means being part of a dynamic team where your contributions are valued and your potential is limitless. Here, you'll find a supportive work environment that encourages creativity, fosters collaboration, and rewards initiative. Whether you're a seasoned professional or just starting your career, you'll have the opportunity to make a meaningful impact and grow alongside a company that's shaping the future of dental technology. 

At Pan-Am Dental Lab, our culture is more than just a set of values – it's the driving force behind everything we do. From our focus on innovation and teamwork to our commitment to continuous improvement, our culture shapes our identity as a company and sets the foundation for our ongoing success. Join us in redefining the future of dental technology and experience the Pan-Am difference firsthand.



Workflow Coordinator

541 E Liberty Savannah, GA 31401 • Healthcare • Management • Operations • Full-Time

Salary Type:  DOE

About the Company

Pan-Am Dental is a full-service dental lab specializing in Crown & Bridge, Flexible & Traditional Partials, Implants, Full Denture and Orthodontic Appliances. We are located in the heart of Downtown Savannah, minutes from amazing parks, shopping, dining, entertainment and beautiful beaches. Pan-Am Dental is a highly sought-after employer, offering abundant chances for career advancement and fostering a warm and supportive atmosphere where teammates genuinely look out for each other.

We offer competitive wages (salary plus quarterly bonus), time off & benefits. We can’t wait to meet you.

Position Description

We are seeking an Workflow Coordinator to oversee our Analog Intake Department. The successful candidate will ensure operational efficiency and drive continuous improvement within the team.

General Duties & Responsibilities

  • Focus on operational improvement of speed and quality through problem-solving methods, training, and technical support
  • Analyze work processes to identify opportunities for continuous improvement and update SOPs accordingly
  • Collaborate with management to address quality issues and ensure standards are met
  • Supervise intake team to ensure smooth processes and timely case processing
  • Lead hiring and onboarding efforts within the department
  • Understand case flow schedule of operations
  • Perform other duties as assigned

Qualifications

We are looking for a leader who with a production background, who is good at process improvement & leads a team well. You should be proficient in relevant computer applications, have knowledge of customer service practices and principles, excellent data entry and typing skills, and superior listening, verbal, and written communication and comprehension skills.

Skills and Abilities Required

  • Proficiency in relevant computer applications
  • Knowledge of customer service practices and principles
  • Excellent data entry and typing skills
  • Superior listening, verbal, and written communication skills
  • Familiarity with Labtrac software preferred
  • Prior workflow operation experience
  • Strong attention to detail
  • Ability to multitask effectively
  • Minimum of three (3) years of management experience
  • Knowledge of dental anatomy and terminology preferred but not required

Pay

  • From $60,000.00 per year plus quarterly bonus opportunities. Open to negotiate with highly qualified candidates.

Benefits

  • Health insurance
  • Dental insurance
  • Paid time off
  • Vision insurance
  • 401(k) with company match
 
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