Job Posting: Surveillance Operator

Job Description

The Cow Creek Gaming & Regulatory Commission is excited to announce an opening for a Surveillance Operator. This Full-Time position is pivotal in maintaining the integrity and compliance of our gaming and non-gaming operations. Located within our bustling casino environment, this role is centered around the continuous, vigilant monitoring of activities via an advanced Closed Circuit Television System (CCTV). This is not a remote job and requires the operator to be onsite, managing and executing the responsibilities from our security headquarters.

The candidate will be responsible for ensuring the secure operation of all assigned tasks with utmost discretion and adherence to the Tribal, State and Federal regulations. An ideal candidate for this role is someone highly responsible, observant, and deeply understands the importance of maintaining operational confidentiality and security protocols.

Duties and Responsibilities

• Clandestine observation of gaming and non-gaming related activities via the CCTV System.
• Ensures compliance with all Tribal, State, and Federal rules and regulations related to gaming.
• Maintains basic knowledge of all games, casino scams, and advantage play techniques.
• Ability to follow situations utilizing surveillance cameras and equipment.
• Maintains required logs accurately.
• Monitors resort personnel for compliance with Internal Controls.
• Attends training as required.
• Maintains confidentiality with verbal, written, and electronic information. Limit access to information on a job-related, need-to-know basis.
• Monitors resort personnel for policy and procedure compliance as assigned by the Operations Manager and/or Executive Director.
• Monitors special assignments as assigned by the Operations Manager and/or Executive Director.
• Documents any and all events as required and reports all unusual or suspicious events or activities to the Operations Manager, Executive Director, and/or Gaming Inspectors as required by the Internal Controls.

Requirements

• High school diploma or GED required.
• Gaming experience is preferred.
• Must be able to obtain a Class III Gaming License.
• Able to identify color and symbol via CCTV system.
• Good math, typing, and communication skills.
• Excellent verbal and written communication skills.
• Literate in basic computer usage.