Job Posting: Customer Service Representative at Tasco Security - Enfield NH

Job Description:

Tasco Security - Enfield NH is currently seeking a Customer Service Representative to join our team. This position is Full-Time and is based in our Enfield office. This is not a remote job.

Duties and Responsibilities:

• Provide exceptional customer service to clients in person, over the phone, and via email.
• First to answer phone calls, triage and redirect as necessary
• Assist customers with inquiries, troubleshooting, and resolving issues.
• Maintain customer records and update information as needed.
• Collaborate with team members to ensure customer satisfaction and retention.
  
  Requirements:
  
  
• Excellent business communication and interpersonal skills.
• Ability to multi-task and prioritize in a fast-paced environment.
• Attention to detail and accuracy in handling customer information, records and notes.
• Previous customer service experience is preferred.
• Proficiency in Microsoft Office and other computer applications.
• Must pass a comprehensive background check, pre-employment physical and drug screening.