Office/Clerical

Authentic Dental Lab is looking for a candidate who can communicate respectfully with our customers. This requires telephone experience, basic computer skills, organization, and multi-tasking.

Must have the following:
•    Experience in Telephone Etiquette- transferring calls and communicating respectfully to our customers. Answering questions regarding estimated delivery dates, and relay questions to departments. Follow-through- with phone calls, calling customers back, till your task is completed.
•    Read incoming orders, enter data correctly into computer creating a work ticket.
•    Packing small packages(less than a pound) for outgoing shipment(UPS, USPS) in an organized manner.
•    Proactive in your training- fast learner able to jump in and help as a team player.
•    Reliable- on-time, professional, kind and courteous to customers, works well with others and is helpful.
•    Knows the basics in Computer Skills and ability to learn. Data Entry.
•    Excellent organizational skills, attention to detail, and can work in a fast-paced working environment.
•    Excellent time management skills and can make decisions quickly.
•    You maintain composure and customer focus while troubleshooting.
Required:
•    English speaking
•    Basic computer skills
Compensation: Based on Dental Lab experience: $10-15/hr