Job Posting: Dental Front Office Associate

Job Description

Nagy Family Dental Group is excited to announce a new opening for a dedicated and proficient Dental Front Office Associate. Located in the heart of our community, our clinic prides itself on providing exceptional dental care, with a commitment to personalized patient experiences. This Full-Time position offers a dynamic working environment where each team member plays a vital role in our ongoing success. This role is ideal for individuals passionate about healthcare services and enhancing patient interactions within our busy dental practice. It is important to note that this is Not a Remote Job; hence, the ideal candidate will be expected to be on-site during working hours.

In engaging with us, you will find yourself among professionals who are pioneers in dental health, utilizing the latest technologies to deliver outstanding dental care. At Nagy Family Dental Group, you will be a crucial part of a team that supports each other to ensure high standards of patient management and care. This opportunity not only allows you to grow your skills but also to contribute significantly to the health and wellbeing of our patients.

Duties and Responsibilities

• The Dental Front Office Scheduling Associate is responsible for greeting patients warmly as they enter our facility.
• Efficiently handling all administrative duties, including answering telephone calls and providing accurate information to inquiries.
• Scheduling patient appointments in a way that maximizes clinic efficiency and patient satisfaction.
• Maintaining meticulous patient records; updating them as necessary in our database to ensure accuracy and confidentiality.
• Coordinating patient flow by effectively communicating between departments and ensuring timely services.
• Commitment to delivering outstanding customer service, including managing any patient concerns or complaints with professionalism and empathy.
• Participate and contribute to team meetings to discuss improvements and updates on clinic protocols.
• Upholding the privacy and security of sensitive patient information in accordance with HIPAA regulations.
• Identify areas for improvement within the clinic’s administrative functions and collaborate with the team for better performance.

Requirements

• High school diploma or equivalent required.
• Minimum of 1 year relevant experience in the dental profession is PREFERRED.
• Strong communication skills to effectively interact with patients, team members, and other stakeholders.
• Excellent organizational skills to manage multiple tasks and prioritize efficiently.
• Proficiency in or willingness to quickly learn Open Dental Software.
• Ability to handle patient information with a high level of confidentiality and discretion.
• Proven record of punctuality and reliability.
• Capability to work well both independently and as part of a dynamic team.
• A commitment to professional development and maintaining dental industry trends and best practices.