Patient Care Coordinator

292 Main Street Groton, MA 01450 • Administrative • Customer Service • Healthcare • Full-Time

Salary Range:  $23 - $25 hour

Are you passionate about creating exceptional patient experiences? Do you thrive in a fast-paced, patient-centered environment?  Our modern and fast-growing dental practice is seeking a motivated and friendly Dental Patient Care Coordinator to join our team!

About Us

At Smiles of Groton, we are committed to providing top-notch dental care in a welcoming and professional environment. Our team is dedicated to making every patient feel at ease while ensuring they receive the highest standard of care and customer service.

Responsibilities

As a Patient Care Coordinator, you will be the first point of contact for our patients and play a key role in ensuring their dental experience is smooth and stress-free.  Key responsibilities include:

  • Greeting patients warmly and managing the check-in and check-out process.
  • Scheduling and confirming patient appointments.
  • Managing patient records and ensuring all forms are up-to-date.
  • Verifying insurance benefits and explaining coverage to patients.
  • Collecting payments.
  • Answering phone calls and responding to patient inquiries promptly.
  • Collaborating with the dental team to ensure seamless patient care.

Qualifications

We are looking for a candidate with:

  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • A friendly, positive attitude and a genuine desire to help others.
  • Excellent attention to details
  • Works well in a team setting and is supportive of co-workers
  • Previous experience in a dental or healthcare setting (preferred but not required).

Why Join Us?

At Smiles of Groton, we value our team members and provide:

  • Competitive pay and benefits
  • 401k, paid time off, holiday pay (no health insurance). 
  • Dental benefits for employee and family
  • Opportunities for professional growth and development.
  • A supportive, happy, and team-oriented work environment.

Hours: Some flexibility may be possible with the starting time.  

Monday 8-5, 

Tuesday 7:30-4

Wednesday 7:30-5

Thursday 7:30-4

How to Apply

If you're ready to bring your skills and enthusiasm to our team, we'd love to hear from you! Please submit your resume and a brief cover with a short paragraph explaining what excites you about this position, as well as your favorite activity to do in your free time.  

 
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