Company Description

The Schedule Squad provides expert-level support to help turn potential past-due hygiene appointments and treatment plans into confirmed bookings. Their services are cost-effective compared to hiring full-time employees, with no overhead or training costs. The team follows up with patients who haven't scheduled to improve booking rates.

Role Description

This is a part-time remote role for a Recare & Reactivation Specialist at The Schedule Squad. The specialist will be responsible for following up with patients who didn't schedule, turning potential bookings into confirmed appointments, and increasing patient reactivations.

Qualifications

• Customer Service, Sales, and Communication skills

• Experience in scheduling and appointment setting

• Ability to track and follow up on patient interactions

• Data analysis and reporting skills

• Attention to detail and organization

• Knowledge of dental industry practices

• Ability to work independently and remotely

• Experience with patient relationship management systems

Must-have qualifications

• At least 1 year of work experience with Dentrix.

• At least 1 year of work experience with Eaglesoft.

• At least 1 year of work experience with Open Dental.

• Comfortable working in a remote setting.

• Legally authorized to work in the United States.