We're looking to add a driven self-motivated Office Administration team member for a fast-growing, local, family owned and operated exterior remodeling company.

You will become an integral part of our team and will resolve customer questions and offer solutions to drive company revenue, and enjoy the work you do!

You are probably wondering... "Why All American Roof Pros?"

Well, we strive to be unlike any other construction company. Not only through innovation to stay ahead of competitors in our customer's eyes but also by building a culture that team members take pride in.

We want our team to ENJOY coming back to the office for cookouts, team bonding activities and more!

Not only will we make sure you have FUN while working but we'll do everything in our power to ensure your personal and professional success. We will also help you develop as an integral part of our team. We do this through OUR own hands-on training and continued education via company trips and incentives, while generously pouring back into our people as much as we can.

Now, we can't give you work ethic so please don't expect a handout.

If you have the hunger for success we WILL give you the TOOLS to reach your goals.

The best candidate will excel in the followinng areas:

• Contact potential customers
• Contact, communicate and set appointments for roof and siding customers on a case by case basis
• Answer telephone calls, emails and web contact inquiries
• Resolve customer inquiries and complaints
• Document all inquires, requests, resolutions, and follow-up tasks
• Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
• Display a courteous and empathetic attitude to all customers
• Set follow-up appointments to keep customers aware of the latest developments
• Create change orders to address the issues and be willing to take a minor sales role.
• Assist with every sold project after the sale seeing it through to completion
• Strong verbal and written commuication skills

Qualifications:

• Office and CST Background
• Familiarity with CRM platforms and basic PC/Mac knowledge
• Ability to build rapport with clients
• Adapt quickly to changing priorities and customers needs
• Ability to effectively resolve customer issues and concerns in a timely manner
• Deadline and detail-oriented
• Excellent customer service skills
• Great interpersonal and communication skills
• The ability to multi-task and stay organized
• Ability to work independently with minimal supervision and eager to learn
• A friendly and professional demeanor

Key Qualities:

• Honest Team Player
• Servant Leader
• Innovative
• Take Initiative
• Resourceful
• Reliable

We don't just take anyone. It's important to us that you fit our culture. If you feel that you are a fit for our team please move through the process of answering questions & sending a unique message so we know you are serious. We look forward to growing with you!

Benefits:

         Paid time off; 401K

Schedule:

       Monday to Friday - Weekends as needed

Supplemental Pay:

      Bonus opportunities

Education:

      High school or equivalent 

License/Certification:

     Driver's License (Preferred)

Work Location: In person ONLY