We’re seeking a pleasant, outgoing customer service representative that can help our customers with product questions quickly and efficiently. By addressing customer problems and product difficulties, as well as communicating in a professional and friendly manner, the customer service associate will play an important role in client retention.

You’ll be able to acquire the confidence and trust of your customers quickly. To succeed in this job, you must be able to retain a thorough understanding of goods and services and be an excellent communicator. Detail-oriented candidates are the best candidates.

Customer Service Associate Duties & Responsibilities:

• Attending training seminars to expand product knowledge and improve customer service abilities.
• Answering client questions 
• Identifying the requirements of the consumer.
• Contacting consumers to provide timely updates on the status of their inquiries.
• Customer service is second to none.
• Customer information is updated as needed.
• As needed, perform other responsibilities.

Customer Service Associate Requirements:

• A high school diploma, a GED, or an appropriate equivalent is required.
• Successful completion of the training offered.
• Friendly and professional demeanor 
• Must be 18 years of age