Complete Pest Solutions is seeking a full time Office Secretary to join our growing company. Complete Pest Solutions is a family owned and operated local pest control business. The person in this position builds and fosters relationships with clients, vendors and employees while supporting the various departments as needed.

To be successful in this role, you will need to be organized, efficient, motivated, have good communication and practical problem-solving skills. You will interact with our customers daily, and having patient and respectful behavior is a must as you are a representation of our company. 

* PERKS: Paid holidays (6 major holidays), weekends off, paid vacation (1 week following 1 year of employment, 2 weeks following 3 years of employment).

Duties & Responsibilities:

• Answers phone in a polite and respectful manner.

• Routes calls to the proper individual when necessary.

• Updates client files by filing, scanning and emailing.

• Schedules daily appointments.

• Controls hours worked through route management.

• Manages and delivers mail accordingly.

• Answers requests for quotes through the Company website.

• Monitors inventory and orders office supplies as needed.

• Manages paperwork as needed and files away in appropriate folder.

• Supports Payroll accordingly.

• Assists with managing employee personnel including onboarding, discipline, employee events, and daily inquiries.

• Supports various departments as needed.

• Performs all other duties as assigned.

Office Secretary Requirements:

• Education & Experience - High School Diploma (or GED or High School Equivalence Certificate) required, 1-3 years of office experience preferred.

• Language Skills - Ability to respond to common inquiries or complaints from customers. Ability to interact clearly and effectively, in both written and oral communication, with supervisor, clients, staff, vendors, etc.

• Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

• Other Qualifications - Proficient in Google applications such as Google Drive and Gmail and/or experience in Microsoft Office Suite including Word, PowerPoint and Excel.

• Attendance - Consistent in turning up for work and completing their normal work hours.

• Initiative - Refers to the ability to act and make decisions without the help or advice of other people, after significant time in this role.

• Organization Support - Refers to the ability to follows policies and procedures. Completes administrative tasks correctly and on time. Supports organization's goals and values. Benefits organization through outside activities. Supports affirmative action and respects diversity.