Join a Team Where Excellence Meets Purpose
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At Paragon Roofing, established in 2020, we've quickly become a touchstone for quality roofing, gutter, window and siding services in Nashville and beyond. But we're more than our services – we're a team driven by a mission to provide a "white glove" experience to every customer and a commitment to impact our community positively.
Our Culture: Imagine a workplace that's more like a family – fun, supportive, and united in purpose. At Paragon Roofing, you're not just another employee; you're a vital member of our team. We believe in working hard, playing hard, and bringing our best selves to every task. Our environment is one where laughter is frequent, collaboration is the norm, and personal growth is encouraged and celebrated.
Learning and Development: We’re passionate about continuous learning. With comprehensive training programs, weekly skill-building sessions, and opportunities to attend national conferences and training events, we ensure that every team member is equipped to excel. At Paragon, your growth is our priority.
Team Dynamics: We value self-motivation and the drive to succeed individually. Yet, we also understand the power of unity – coming together to achieve collective goals is part of our DNA. Whether you're working independently or as part of our dynamic team, you'll find a balance that fosters both personal achievement and communal success.
Recognition and Community Impact: We're proud to be a Neighborhood Favorite on NextDoor and a certified partner of GAF. Our commitment goes beyond roofing; we're actively engaged in giving back to the community, including supporting bereaved families and offering roof giveaways to those in need.
A Holistic Approach to Growth: At Paragon Roofing, we care about you as a whole person. We're invested in your growth not just professionally but also in your personal life – be it your faith, family, or fitness. We believe in nurturing every aspect that makes you who you are.
Vision for the Future: As we pave our path towards becoming a franchised powerhouse, with each location targeting 6-8 million in annual revenue, the growth opportunities here are immense. From advancing to a General Manager role to being a part of a life-changing entity in Middle Tennessee, your journey with us will be one of personal and professional transformation.
Join Us: If you're looking for a place where your work means more than just a paycheck, where you can genuinely make a difference and grow in all facets of life, Paragon Roofing is where you belong. Let's build something remarkable together!
About Paragon Roofing:
Paragon Roofing, established in 2020, has emerged as a leading provider of roofing, siding, gutters, window, & exterior door solutions in Nashville and surrounding areas. Renowned for our attention to detail, top-tier materials, and unwavering commitment to client satisfaction, we strive to uphold our core values of Excellence, Perseverance, Integrity, and Quality in every project.
Position: Customer Support Representative
Location: Nashville, TN
Type: Full-Time, W-2 Sales Position
Experience Level: Open to All Levels
Job Overview:
As a Customer Support Representative at Paragon Roofing, you will be the front-line ambassador of our brand. Your primary responsibility will be to canvas assigned territories, using your personal vehicle, to generate leads by setting appointments for our Remodeling Consultants. This role is pivotal in expanding our client base through effective door-to-door networking and appointment setting.
Key Responsibilities:
Territory Management: Efficiently navigate assigned areas to maximize lead generation.
Appointment Setting: Knock on doors and network to schedule appointments, diligently recording them in the company calendar.
Networking: Build and maintain positive relationships within the community to foster a robust referral network.
KPI Adherence: Meet minimum Key Performance Indicators (KPIs) to ensure consistent performance and contribution to team goals.
Compensation:
Base Training Pay: $500 per week during a 2-week training period.
Commission Structure:
$25 for each appointment set.
Additional $100 if the appointment leads to a quote by a Remodeling Consultant.
1-2% of the contract price when the job is paid and closed (conditions apply).
Weekly Payments: Commissions for setting and estimating appointments are paid every Friday.
Performance-Based Incentives: Opportunities for growth and increased earnings based on performance metrics.
Work Schedule:
Hours: 30-40 hours per week, Monday to Saturday. Ideal working hours are Tuesday-Saturday from 2pm-Dark.
Training:
Week 1: Complete The Roof Strategist training and script study.
Week 2: Script practice (9 AM - 1 PM) followed by door-knocking (2 PM - dark).
Job Requirements:
Education: High School Diploma or equivalent preferred.
Transportation: Must have a personal vehicle for territory canvassing.
Skills:
Strong interpersonal and networking abilities.
Self-motivated with a results-driven approach.
Excellent time management and organizational skills.
Ability to work independently in a dynamic environment.
Comfortable with door-to-door canvassing.
**TONS OF OPPORTUNITY TO ADVANCE TO BECOMING A FULL TIME REMODELING CONSULTANT**
Paragon Roofing is an Equal Opportunity Employer:
We are dedicated to fostering a diverse and inclusive work environment free from discrimination and harassment of any kind. All employment decisions at Paragon Roofing are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
