Customer Service Representative (CSR)

1451 S. Elm Eugene Street, Suite 2000 Greensboro, NC 27407 • Administrative • Customer Service • General Business • Part-Time

Salary Range:  $13 - $18 hour

Want to work a stable position in a family-oriented environment? Are you an organized, self- motivated individual that would like to help and interact with customers?

Relief Heating and Cooling is a family-owned and operated business here in Greensboro and we are hiring!

Join the Relief Team today! No experience required! Come with a willingness to learn and receive paid in-house training!

Some Responsibilities Include:

  • Manage inbound and outbound customer calls in a timely manner
  • Maintain/update the customer database with accurate information
  • Resolve Customer issues and ensure customer satisfaction
  • Outbound follow up calls to existing customers
  • Develop and maintain customer relationships
  • Dispatching and communicating with technicians

Requirements:

  • Must have strong interpersonal skills to effectively communicate with both internal and external clients
  • Must have proficient computer skills with Microsoft Word and Excel
  • High school diploma or GED required
  • Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills

Interested? Fill out application!


Job Types: Part-time


Pay: $13.00 - $18.00 per hour


Benefits:

  • Employee discount
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program

Schedule:

  • 4-hour shift
  • 8-hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Work Location: In person

 
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